A C

5 minutes ago, nbs. said:

which video player are you using?

I tried them both, The Default & Secondary. 

6 minutes ago, A C said:

No not yet, going to do that.

It only happen on the xrs4900 not the xrs4500

3 minutes ago, dishuser said:

did you try what I suggested?

No not yet, going to do that.

4 minutes ago, nbs. said:

you need to post more info

I be watching a channel (Starz) my my favorite and the sound go out and let it play and boom the sound returns few hours later.

1 hour ago, nbs. said:

have you ruled out your service?

Yes because i have  four buzztv boxes. And  just bought another one.

1 hour ago, Maestro701 said:

Are you saying there is no sound for 2 hours on a channel or that it happens randomly about every 2 hours? 

No sound for 2 hours on any channel. It happens once every day. I know thats craazy right. (LOL)

2 hours ago, Maestro701 said:

No, haven't experienced it on this model. Does the sound just go out randomly or when a channel freezes/buffer? 

Yes randomly for about 2 hours  on a channel and the sound returns. No  buffering or freezes

1 hour ago, mr man said:

Unplug the power cord and plug it back in 

Thanks, i will try that...

35 minutes ago, dishuser said:

sound on which app(s)?

Buzztv5

Have any one ever have sound loss issues? If so how did you solkve it?

24 minutes ago, allaboutbuzz said:

I will put this to rest
Yes there are over 300 users with our recent Betas for Buzz 5.

Its not a secret

Lol, thank you...

3 minutes ago, dishuser said:

so does everybody who took last months update has that

Not with a fly out menu on the setting tab

1 minute ago, nbs. said:

Hit the menu button while watching tv and post version at bottom

I'm not at home.  

The setting, weather and time on the top right is the default home screen.

We’ll see who gets  the last laugh

7 minutes ago, dishuser said:

my guess is since they just got the box they took last month's update

reading before posting would have helped...lol

I wonder want a reset would do?

19 minutes ago, nbs. said:

Don't care if you have access to beta  Lots of people here do but I don't see anyone else posting about it

Got it,  didn't realize it was beta, just got the box and it updated to it. I also have the 4900 and it don't have the update. Please delete my post, i'm done with posting wanything else...

Feel free and delet the post, dude...

2 hours ago, nbs. said:

We know but why are you posting about it?

I'm not under any NDA?

7 minutes ago, dishuser said:

updates?

I thought it was called beta testing

What ever it is, i like the new look...

They are quietly doing updates..

Thanks BuzzTV

4 minutes ago, nbs. said:

the service app is not the buzz software

That was the test, before using the service app. Delete my post

16 minutes ago, nbs. said:

sometimes there are server/box conflicts  They can be resolved but buzz need info to fix any issues 

what have you done?

I  used the service app and it's fine. I'm going to delete my post because i want this  to the box #1. Hurry with the update!!! 

1 minute ago, Ryu said:

why do you want to return it? whats wrong with your first box? I have zero issues with mine and im beating it a lot since I own it and still working great.

Having lots of buffering and i have another cheaper box with no problems, i wanted this box to brag and show off.

I purchased another box, i should have waited. Thinking of return when it's delivered monday.

They have not said any thing, troubled