sid

21 hours ago, Ryu said:

is that happening on 1 server or you have tried on multiple server?

did you try a factory reset? 

didi you contact your iptv provider to see if anything is on their end?

let us know what you have done so far makes easy to troubleshoot.

Hi. Yeah. I’ve been on the forum before. Buzz sent me an update to take care of the issue. I still had the same issue - but less often. I’ve done a soft reset. But not a hard reset. Is that my next step?? I have another box with the provider and that runs fine - no issues.  Is doing a hard reset my next step?

Hi. I have an XRS4500 box and my box keeps dropping the server - especially when I transition from LiveTV to VOD and vice versa. Have had the same issue since day 1. Have owned the Buzz 3000 - never an issue. 
 

wondering if I have a faulty box?

3 hours ago, allaboutbuzz said:

This a MAC server or XC Login?

MAC server

14 hours ago, dishuser said:

go to vod first and change player

Hi. The video player was on Secondary, I changed it to default. The transition from LiveTV to VOD got worse. 

What else can I do?

30 minutes ago, dishuser said:

have you used your 3000 recently to confirm?

Hi. Yes I have. Just this morning. 

I just bought a new Buzz TV XRS4500 box.  I'll watch LiveTV and then when I got to VOD, the thumbnails will load for some and then buffering will start and it'll get stuck on VOD.  If I try to switch to LiveTV, it'll take me to the channel but won't load - so no picture, no sound.  Just freezes.  It won't even let me reconnect to the server.  I have to reboot the box.  I know this isn't my service as I was using a different box prior to this and had no issues.  I also have a Buzz TV XPL3000 (which I love and that's why decided to get the XRS4500).  Any help you can provide would be very much appreciated.