I just bought a new Buzz TV XRS4500 box. I'll watch LiveTV and then when I got to VOD, the thumbnails will load for some and then buffering will start and it'll get stuck on VOD. If I try to switch to LiveTV, it'll take me to the channel but won't load - so no picture, no sound. Just freezes. It won't even let me reconnect to the server. I have to reboot the box. I know this isn't my service as I was using a different box prior to this and had no issues. I also have a Buzz TV XPL3000 (which I love and that's why decided to get the XRS4500). Any help you can provide would be very much appreciated.