laflores15

Thank you I will try it.

I have a couple Xrs4500 one of them is having all kinds of issues it keeps randomly shutting down and restarting and is running very slow I have had it for about  2 years it's been a great box. How do I reset it and start over new?

Ok I will try that thank you.

XC API Login

Okay on the Buzz Tv   software  I have two services and when I click Live tv on the remote it takes me to the guide but there is no guide just the wind on the upper right showing the current channel and a 0 in the bottom of the picture. I tried to change channels  nothing I tried to change servers and it stays locked up on that service and channel, I have rebooted cleared cache and same thing.

XRS4500 does not show program guide just a small window with a "0" only can change channels no guide showing can anyone help with this thanks.

Power off restart and screen shot.

Power-off, restart, screenshot. it's working now that I unplugged it for about an hour, thanks for the reply.

Hi, my xrs4500 when pushing the power key button on the remote it will not suspend like it was before this is with the remote that came with the device as well as the one I purchased here the ARQ-100. I have tried rebooting changing the power key definition to shut down it does that, and it will restart with both remotes, I have unplugged it for a few minutes it has the same Issue not suspending.

18 hours ago, allaboutbuzz said:

I replied

And can see you took the update. 

 

It updated thank you.

8 hours ago, dishuser said:

message allaboutbuzz your serial number

I did 6 days ago I will message again thanks.

Looks like this took care of the issues the box is functioning good now thanks, now when will I get the update for my other XRS 4500 box?

38 minutes ago, nbs. said:

It's pretty straightforward

Format a stick or card and go into buzz utilities ,backup and restore

Thank you.

9 minutes ago, nbs. said:

Learn how to use backup and restore so it's not a pia

Do have tutorial so I can learn how?

Lol okay what a pain I hope it works and I will forgo the update on my other box for now.

2 hours ago, Nelutz said:

Do you have a mouse remote connected to the box?if yes that that will might trigger the box to come on from the sleep mode ,I had that problem with some mouse remotes before.

I have that remote with the air mouse that Buzztv sells everything was fine until the update.

reset the box  as in complete reset erasing everything?

I have two  XRS 4500 boxes one updated the other did Not, the box that did update will at times not shut off I turn the box off the blue light turns red then turns blue again it ran fine before any ideas on how to fix?

One of my XRS 4500 boxes did not update I message my information a few days ago.