I so appreciate you responding. I have tried no IR o extender, I have tried both connected, I have tried changing batteries a 2nd time...Power on the BT100 (RCU) does not turn on, only when I disconnect power source and also clean the TV source does it turn on and goes through the boot to find myself at the menu that I cannot navigate...I call it frozen...can't get to settings or anything on the menu.
Yes I do have WIFI showing good....If I press TV on BT100 it goes to a scrambled screen and I have to use myTV remote to connect back to HDMI... I have spent hours trying to get this remote to work.
I have watched YouTube (only one) for pairing and says to connect VidStick to HDMI, Plug in power source, push OK and Volume minus and NOTHING...I saw another video that I cannot find that showed using the TV remote and BT100 3cm close and press TV RCU sensor to sensor and press TV key on RCU...blinks doesn't go solid...So I am quite sure I am not paired and cannot seem to get it to pair.
I have done troubleshooting that includes: check Source/TV and blue solid...I have reset the VidStick using a pin in the little whole several times....
I am a FireStick4000 user 3yrs....so I am not a newbie... when I plug in my FS it automatically connects...no BS....so this remote is problematic I am sure....
First day I programed and Paired fine...my cleaning girl grabbed my TV remote without permission I might ad and used the TV remote to turn on TV..since that time I believe there is a conflict with TV & BT 100 remote....
Long story but that is the full all inclusive of what I have experienced...I am truly anxious to download my apps and Trakt favorites for the sneak preview I had the first evening I know this VidStick ST 4000 rocks....
Thanks again.
Reina