dishuser

and how many have had this issue? a small percentage if it isn't settings it's the tv if both boxes were used on same tv

how many people have had to reset force max volume?

and it finally happened because of update I'm sticking with firmware settings anyways I've had more than enough of this user who skirts questions and keeps showing pictures that are irrelevant

one more time and last time have you gone into device preferences and checked to see if any settings have changed? because I know for a fact firmware upgrade has changed sound/volume as already posted in this thread

if 10 audio tracks show on the phone that has nothing to do with buzztv app it has to do with app on phone

you would think main settings or device preferences would be enough as there's no device preferences in menu

did you go to settings/device preferences to see if any of your settings changed? not asking again if you choose to ignore questions

did you go to settings/updates and check?

you tested the firmware for quite some time? when I updated yesterday I only updated firmware not software

did you check main settings? if you made any changes on last firmware it's possible they reverted back and this is the x5 section

what mute button?

it must be a default setting with firmware

always has been go to categories and press green button follow what it shows in bottom toolbar

that's software version and most definately a different service

you're in the wrong section there's a thread in the x5 section

impossible different firmware have no issue getting guide using a mac account on both models

at least you got the update...lol

xc api or mac?

reboot modem/router

settings/advanced settings/powerkey definition not power options in buzztv utilities

also what powerkey setting are you using? and are you using the power supply that came with the 4900?

when you press the green power button does it turn tv off?

had no issues the other day using same versions with my bt 200 never tried the arq 250 since it was working fine

just used my arq 250 and no issues powering off or on the 4900 try a facory reset

there is no virtual cec on the 4900