My provider re booted the server. I unplugged my router, Buzz box for more than 5 mins. Deleted my wifi connection and reconnected. Went into my Rogers app to make sure the securety was turned off. If something is blocking my url can we not just change the server or ip or something to see if that fixs the problem? I bought this box because people where telling they have not had any major problems and here I have only had my unit 5 wks and my power button stopped working the first week on the remote and now done a whole night with no TV.