Saki

great feedback. I forgot to mention the scaling issue with no full screen.

except tivimate and iptvsmarters emulator performs as expected on the same service so BUZZ who are the premium boxes should be able to implement the same stability. Buzz emulator is the best out there for ease of use, and end user preferred. Buzz can and I believe in them that it can find the solution. At the minimum, don't get kicked out and having to reconnect. I have tested over 15 services and only BUZZ emulator kicks out.

That backup player is definitely the issue. After more testing, we still were kicked out to the home screen regardless of if we had the Automatic, HLS or TS selected. On automatic with backup player, it was unwatchable and we were constantly having to reconnect after we are kicked out to the home screen. We have decided to leave it on primary as much as possible while we switch channels, (if the stream comes up with the message, unknown stream), then we decide to flip it to the backup player and cross our fingers we don't get kicked out to the home screen. Overall, this is becoming a nuisance switching between Primary to backup and playing around with the automatic, HLS and Ts options for the video to kick in. Tunnel play back or RTS makes no difference to the tv experience. Thanks

I have experimented with both the enabling and disabling of the tunnel and RTS option, it did not improve the behavior of the box where it would kick you out to the home screen. The best option on the box was not to use automatic but either put it on TS or HLS(M3U) stream format, if the video did not kick in, change to the other option. Having it on automatic for the specific service that I was using, was very frustrating, so found the workaround. It just happened again tonight with the backup player and stream format at automatic and I was kicked to the home screen 3 times. I duplicated the symptom on the channels called US spectrum where it kicked me out 3 times in less than a minute just by changing the channels. Never was kicked out with HLS or TS selected only. Could the issue be the libvic player since the player is crashing on that specific stream and selecting the TS or HLS stream format somehow prevents the libvic player from trying to recognize what type of stream it is? If somebody wants to DM, I can provide the service and a test sub to show that it is more prevalent where it fails, it does behave the same on a few more services but this one specific service, it is more noticeable or I can drop of my box to the queensway location, will need a temp box in lue off.

Good afternoon, There seems to be a bug on the Buzz e5 or classic with the backup player where it kicks you out of the Buzz 5 emulator and back to the home screen whenever it lands on a channel that says unknown stream or no video kicks in, note stream format setup as automatic. I have played around with the stream type from automatic to ts or m3u. Some channels work better on the m3u while others work better on the ts stream format. Unfortunately, the kicking you out to the home screen is still prevalent but not as much as the automatic option. the problem seems to have become more noticeable after the latest update. I sideloaded tivimate to the box, and it recognized all the different stream types on the landed channels automatically with a much better and smother channel changes. Not once kicks out to the home screen. Primary mode never kicks out to home screen but it won't recognize certain stream types. This is happening on more than one end user using the e5 models and the classic models. Can buzz can implement the different stream types into the primary player instead of changing the stream type and format. thanks