wsquared13

Thanks everyone in talking with others I’m am not sure a VPN is necessary.  It was working fine prior.  I may simply perform a Hard Reset if it gets any worse.  
 

much appreciated 

thank you.  

Thanks everyone in talking with others I’m am not sure a VPN is necessary.  It was working fine prior.  I may simply perform a Hard Reset if it gets any worse.  
 

much appreciated 

thank you.  

@sea157 ... I am not using a VPN ... but I will investigate that option as well.  Thank you.

thanks for the response ... I should have said I am already using an ethernet cable and NOT wifi.   We did just upgrade  to a new modem/router and plan with our ISP.   The  upgrade of theXRS4500 FW  and version  was  done essentially at the same time.   

Here  is  the link to  my specs.  Ignite WiFi Gateway (Gen 2) modem (XB7).

https://support.shaw.ca/t5/internet-articles/equipment-info-fibre-gateway-2-0-xb7/ta-p/29898

It is supposed to be better than what we had.

Firstly,  I am a noob  with these boxes ... 

I am running an XRS4500 with FW: V20220919 and IPTV version: 5.0.906.   

After watching for a few hours I get glitching or freezing ... by the 3rd period of a hockey game it is almost unwatchable.   I have tried other channels but it is the same.   After a restart of the modem, and the BuzzTV box itself it is good again for another few  hours again.

Has anyone else  experienced this?   Suggestions?

Thanks in advance.