wsquared13

Thanks everyone in talking with others I’m am not sure a VPN is necessary. It was working fine prior. I may simply perform a Hard Reset if it gets any worse. much appreciated thank you.

Thanks everyone in talking with others I’m am not sure a VPN is necessary. It was working fine prior. I may simply perform a Hard Reset if it gets any worse. much appreciated thank you.

@sea157 ... I am not using a VPN ... but I will investigate that option as well. Thank you.

thanks for the response ... I should have said I am already using an ethernet cable and NOT wifi. We did just upgrade to a new modem/router and plan with our ISP. The upgrade of theXRS4500 FW and version was done essentially at the same time. Here is the link to my specs. Ignite WiFi Gateway (Gen 2) modem (XB7). https://support.shaw.ca/t5/internet-articles/equipment-info-fibre-gateway-2-0-xb7/ta-p/29898 It is supposed to be better than what we had.

Firstly, I am a noob with these boxes ... I am running an XRS4500 with FW: V20220919 and IPTV version: 5.0.906. After watching for a few hours I get glitching or freezing ... by the 3rd period of a hockey game it is almost unwatchable. I have tried other channels but it is the same. After a restart of the modem, and the BuzzTV box itself it is good again for another few hours again. Has anyone else experienced this? Suggestions? Thanks in advance.