Good evening, I am currently getting an error of “media file not recognized” on Live Tv. I have tried primary and backup player with no change. Using Mac server settings with connection good. Ppv and cnn work fine. Here are my x5 software:
Your system is up to date
You are running latest fimware on your X5 128Al.
Current Firmware Version: V20230815
Current IPTV Version: 5.0.884
Last Time Checked for Updates: Sat, 24 Aug 2024 18:09
No updates available. Just factory reset no change. Reset service and changed portal with same results. What am I missing?
any help appreciated
thanks
slim