John T

Thanks for the info - I'll check them out.  All still good - no freezing. Cheers!

Holding my breath - VPN running and no freezing for 10 minutes. I am curious what effect a VPN will have.  And is there a cheaper one than I installed - VPN unlimited at $90 per year?

Speed is 704mb DL and 910mb UL. I'll see if I can get  VPN going.  Re second questions from Emporium - sorry I am not familiar with those terms 'MAC based sub' or 'XC API'. I have a BUZZTV X5 Ethernet connected.

oops - started happening again. I have checked it is on Backup video. now freezing on both videos. Also on two different tvs. wired and wireless. Any further suggestions?

Thanks for the help. Took me a bit to find the video choices because i was going in through the settings app. All is well. Much appreciated. Cheers!

Hi folks.. I have the same issue - freezing every 30 seconds when watching live TV. I have model X5 218AI connected via Ethernet. Internet speed test on my laptop with Ethernet (same wire) registers a 900mb DL speed. I cannot find the screen to switch media players as suggested in this thread - menu/settings/configuration doesn't reveal media player options. Can you tell me what the solution was to resolve the issue or other suggestions? New to Buzz TV so appreciate any help. Cheers!