Pauly

When  I reset my box and it automatically updated from Buzz 4 to Buzz 5, I had to call my iptv provider and he had to "refresh" my mac address in his system, then the box started working, try that.

That is great news

That is awesome news

Thanks for the info nbs

Well that's not true for me,  the normal part of the remote still needs line of site, the back keyboard part uses the usb wireless dongle and does not need line of site.  

I did not know it was missing Bluetooth, I just knew the line of sight worked, which is a no brainer

most likely ya lol

my old mag box had an android app to control the box from my phone, since i no longer use infomir mag boxes but now i use buzztv does such android app exist for the buzztv boxes to control the remote remotely? no pun intended

yeah i know

I bought the XRS4500 last year and totally love it.  It is easy to use, not confusing, its got a clear and clean interface that even my youngest kid knows how to easily navigate thru it.  Great stuff BuzzTV!

ahh, well thats alright,  I guess I was spoiled to have non line of sight but can live with this.

thanks, I understand that it needs the dongle for the keyboard and air mouse to work, but I guess it only uses IR to talk to the box for the regular remote, eh?

that explains the reason why u got such a great price. good stuff, enjoy.  I have the XRS4500 and love it

my wife gets that message when she is sitting on the remote and can't find it

I also want to say great job buzz tv on the latest updates

I'm loving the Buzz TV version 5 software. Great job on releasing such a great software for my buzz box.

So I replaced my old remote with ARQ 100, and after a software update it reboot and went to the screen where it asks you to pair your remote for the first time.  I tried everything to get it to pair but this remote does not want to.  If this remote does NOT have blue tooth then this may be the reason why or if it does, maybe its a different keystroke to get it into pairing mode?