Hi, I appreciate all the help but i'm getting all the wrong answers back. On the BuzzTV remote the green button is suppose to shut the BuzzTV box on and off. My remote doesn't do that. It doesn't do anything when I press the green button . So the green button is obviously broken. Instead I get replies that my tv is the issue. I connected the BuzzTV box to 3 different tv's and the green button still doesn't do anything. So this is why I am getting agitated. I definitely need the broken or defective remote replaced. My TV's is NOT the issue of the BuzzTV remote not working.