Emporium

https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/ Different box, same procedure, same location (basically in the back of the A/V port). Use a toothpick or something, and you will feel a click when you enter it into the A/V hold. Hold it and plug it in while holding it. I personally prefer a snipped off Qtip (instead of a toothpick), more sturdy, and the perfect thickness.

Problem is that many of these external apps, do not use the default box codecs but have their own codec compiled internally to the app (hence why the option was added). So my suspicion is that the vods in question are encoded in some bizarre format that most players/codecs do not like. I have 0 issues with the VOD and TV Series that are on the 2 servers I use. If buzztv 5 had an issue, I would have been flooded with calls, since most of my customers have purchased The Classic (which I had and still do) constantly recommend to them, and it runs the same buzztv software.

Absolutely. If no normalization is done at the server end, if can vary from channel to channel. One thing I have noticed but keep forgetting to mention is that "if" there is a Subtitle track included on the channel, on the L1 it is by default enabled. So if you have a service that includes subs, you end up having to disable the subs on every single channel Not sure if there are many people who want subs enabled by default. On the P6, there seems to be an additional "auto" option for subs. not sure on the logic behind that option (which is the default) and have not had a chance to test with some of those streams, since many are in that playlist I had sent you a while back. And The P6 seems to detect way more sub streams than the L1 does.

Installed without an issue. Tested the volume feature and wow, that can be loud. I think I will personally keep it at 100% Thanks.

Wow.. That was quick.. 137 already includes the volume changes Buzz Rocks

For 5.0.766 it can take some time before the updates are all pushed. Give it some time. Sometimes less than an hour, other times, can take a day. For the backup file being corrupted, it is just a ZIP file. If you put it on a PC, can you open the zip file ? It contains a single file inside (if I recall it is called backups.yaml) which contains the info. Can you actually open the zip file on a PC ? Don't know how it got corrupted, but it's unfortunate. Guess you'll have to recreate the server entry and all the settings/favourites. TV Screen going blank. Have you tried another cable, and possibly connecting the box to another HDMI port on the TV ? Just to rule out a bad cable or even a bad port ?

This is the EDID information is either missing from your TV, or corrupted. Have you tried a different HDMI cable ? Tried the box on a different TV (or even a computer monitor) ? Have you tried plugging the box into another HDMI port on the TV ?

External players are exactly that.. EXTERNAL. They basically give the user the option to use something OTHER than the buzztv internal players. Perfect way of confirming if something is a buzztv software issue, or a provider issue. Pretty OBVIOUS what the issue is here. 1 external player not playing well, sure, it happens. All of them ?

https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

No.. should take less than 5 seconds..

He's also not on latest firmware (unless it was different version dependant on 4500 variant). To backup, From buzzTV, hit menu, settings, configure, and if you scroll down you should have the backup&restore option. Make sure to backup to USB (not local). Your USB stick should have a "zip" file on it, if you backed up to usb. And keep in mind, you will need to reinstall and 3rd party apps.

May be time to Backup your BuzzTV 5 settings and then do a hard factory reset (pin method). I use my 4500 in the basement all the time, and don't have any such issues. Actually it is one of the boxes I rarely turn off. It is set to exit LiveTV after 2 hrs of inactivity, and it is always powered up. Not abnormal to go a month, or more, without ever powering it off. My 4500 is a V20220919, and at 5.0.946 . Not sure why your box has not updated. I'd start with a hard factory reset.

You don't need to activate developer options. If you are downloading the APK, and using a file manager to browse and install from a USB key, then you need to make sure that the file manager has permissions to "install apps from unknown sources". It will typically prompt you to go into the settings when you try, then you scroll down to find the file manager app, and give it permission. IF the APK has option for arm7 or arm8 versions, choose arm7. The arm8 ones are for 64bit kernels, the B5 uses arm7 (32 bit). But, not every app will have separate versions of apps for Android and AndroidTV. Some are integrated and will "try" to auto detect and switch mode. But keep in mind that it is NOT always possible to override any restrictions since it is often more than just OS type.. I know netf1ix is a lost cause for that. You are stuck with pointer, no matter what you do.

There are some apps which would work a lot better if you sideload the AndroidTV versions (example windscribe VPN client - night and day between the generic Android and AndroidTV clients). BUT, some apps (example netflix), will NOT work any better as AndroidTV app with full remote or even available resolutions, unless they are on a box that THEY have approved (including other technical issues like licensing, etc..). And you mentioned about browser. Keep in mind that Android TV devices do not come with a pre-installed web browser app typically. You can download apps, but you will need to get something that is designed for TV use (maybe something like Puffin TV Browser - optimized for use with a remote). I rarely browse on my boxes so can't recommend anything. Unfortunately, many people I know will keep a buzz box for iptv use, and then if they use a lot of other apps (like netflix, disney, hulu, etc..), they often have a tiny fire*** device, which is an approved device for many of them. Also, keep in mind that the B5 is the super entry level device, so it won't be any speed demon for 3rd party apps. At least with device that come with a BT250 remote (like the buzz Classic), the remote is also an air mouse (and uses BT) , which makes using the cursor a "little" less cumbersome, but still far from ideal with the apps that refuse to be TV optimized.

Seriously.. If your provider gave you that advise, then they are too ignorant and time to change. I only use the integrated app, and it works better than any of the other crappy apps out there, and the UI blows most of them away. I don't have any freezing. What box model are you using and what firmware/software versions ? You connected via WiFi or hardwired via ethernet ? BuzzTV 5 has been rock solid.