Emporium

The BuzzTV app is already preloaded on all buzz devices (including the classic). For pure IPTV, you do not need to download any additional apps. If you have not defined anything yet, as soon as you click on LiveTV, it should bring up the server screen (if something was defined, you will go straight into live TV, where you can then press the menu button on your remote, select settings->server setting - OR on the remote you should have a "servers" button which will take you straight to that screen). From there you can choose MAC, XC or M3U playlist type server. You choose the ones you want, then click on add new, and enter the info your provider gives you. If they gave you a portal URL, username and password, then odds are that it is an XC type. If they gave you 1 or 2 separate links (playlist and/or epg) then you'd need to enter in in M3U.

You will not see backups for 3rd party apps. That is the responsibility of the 3rd party apps themselves to allow you to export their settings for future import. Buzz already has a backup feature for their BuzzTV app itself, which includes server settings, app settings, favorites, etc... Even on an android phone, it is the app's responsibility to backup it's settings to the cloud. Sure the phone backup remembers what apps were installed and will reinstall upon reset, but unless the app saved it's settings in the cloud somehow, you will have to reconfigure it after it is reinstalled. Hell I remember when google authenticator did not even backup it's entries (or allow you to export) and I lost everything after a reset. That was a pain. I switch to MS authenticator after that, and shortly after, google added cloud sync for their authenticator, but I never bothered going back. Installing the "basic" apps is not a huge effort (I personally keep all the apk for all the apps I use on a share on my NAS (and on a USB stick), and it takes no time to install them if I need to do a reset. Now, if you have something like kodi or streamio installed with piles of plugins, scripts and custom settings, then that is all on those apps to offer a simple way to take a snapshot of the config for easy restore. Buzz boxes are not rooted or bootloader unlocked, so bootloader type backups are probably never going to be an option. Actually Buzz did have a full flash backup ages ago (I think on the old 3000 series), but that turned out to be a nightmare for most average users so it was replaced with the app backup going forward, which seems to suit "most" users just fine.

That looks/sounds like an AI generated response adapted from some other firmware update procedure. I don't know about you, but did you try going to the downloads page ? There is nothing to download there, other than the buzztv logo. I tried with 3 different browsers.

READ the server page. It says to press "i" key for the QR code. And once in QR code, you can switch it to traditional IP mode instead of server cloud based/

Have you tried a hard reset ? Procedure is the same as other boxes. https://stbtalk.com/topic/14739-new-official-x5-firmware-dec-3rd-2025/#findComment-40394 An no, if you have not backed it all up before it hanging, you are out of luck.

Here is the reset procedure. Different box, same procedure however.

Have you tried with any other app or device, just to ensure it is not an issue on your service side ?

The E5 comes with an IR-200 if I recall. As such it has 4 IR programmable buttons. But in order to program those buttons, you need the original remote, in order to point the IR from the original remote to the buzz remote while the buzz remote is in learning mode. But, having said that, if they have someone they know who has a sony TV, usually the basic functions are all the same. Maybe they can borrow it. Sony has been pretty consistent with their remote codes.

First of all BuzzTV 6 is software, not hardware. BuzzTV 6 is presently installed on the Powerstation and the the Linux L1. And there is NO buzz box which has expandable RAM. Not many media boxes do. There are boxes like the xrs4900, U5 and the Powerstation which have options to add internal storage (sata or nvme, depending on the model), but that is all.

On Aptoide, the one you want is not just "Youtube" (from Google Inc), that one is more for phones. The one you want is labeled as "Youtube for Android TV", and the versions all match, and you should have the option to "update" not "install". Since the internal name will match the com.google.youtube.android.tv as shown above. I don't have the anniversary edition to test, but check it out and let us know. And yes Aptoide has piles of apps, you just need to ensure the publisher matches what you are looking for or you could end up with all sorts of apps that are not what you thought they were.

I know you are having issues with both units. But lately, the last 3 boxes I bought for friends, I had to do hard factory resets (even though they were brand new) because I had some odd behaviors and figured it was quicker to just reset than fuss about it later. Honestly, it take less than 10 minutes to reset the box, enter your server info and try it again. Anyhow, it's your choice, but for 10 minutes, I think it is worth a try. Hard reset (different box, same procedure):

Since you are sending them back, I assume there is no harm in doing a hard "pin method" factory reset and see if that helps ?

First of all, this has nothing to do with BuzzTV 6. BuzzTV 6 is the software which is installed on the Powerstation devices and the L1. Is there any question about a BuzzTV box in there ? This is a BuzzTV hardware/software support forum not a TV support forum. If you have a specific box, post under that specific hardware section. For TVs, I don't see the age of a TV being an issue. I am running one of my BuzzTV boxes on an archaic Audiovox TV, and I'm even using the A/V port to connect, since the TV does not even have an HDMI port. If you are having volume inconsistencies of volume/sound between channels, then the problem sounds more like an issue with your iptv service provider (and we don't discuss services here), try using a different service and see if it is just as bad.

All these AI things are the first things that I disable on all my phones, tablet and media boxes. I hate them. But maybe that's just me. Everyone has different opinions. I don't need to tell alexa to turn on my lights, I walk over and flip the switch (most of us need the exercise anyhow). Don't need to tell google to turn on my TV, I just grab the remote and turn it on. I get annoyed even on ma new media box when I go to search and it tries to enable the voice remote to speak into it. I keep hitting deny and can't wait to see "deny all the time" because it is just annoying. If anyone ever decided to add such a feature, they better offer an option to turn it off completely.

I was going to ask him to do that, but figured I wanted to see if it is a problem out of the box, so at least I can let aab know to basically adjust updates accordingly to avoid useless calls from new box owners. You have 5.30.304 on an orginal classic or classic anniversary edition ? Just curious. I was going to get him to factory reset, just to see if it is a "new box" problem. And then if it still didn't work, it would have been a aptoide update I was going to get him to do. He can follow instruction pretty well, but is not very tech savvy with these boxes and he recently retired, and moved from Montreal, to clear across the country to Vancouver, on the island, so I can't just drop by and try a few things like I used to Thanks