Emporium

I just tested my external USB powered BluRay player and an old externally powered USB DVD writer on both the 4500 (Android 9) and the Classic (Android 11) and both do NOT recognize the device at all. It never shows up under storage, and I tried searching the file system, to see if it was just mounted in the back end, but not shown in storage, and nothing. Quite possible the optical drivers are simply NOT included, since most Android based devices do not have a CD/DVD rom drive. And nowadays, it is rare on anything

Then do as nbs mentioned above. Obviously something went wrong during an update.

OK.. I just tested something and it seems that a USB mouse is not seen and cursor will not show up (like Android boxes). HOWEVER. I did plug in a USB keyboard and had no issues using the arrow keys to moves around the highlighted box and the enter key to select and go into settings. If you have a USB keyboard try that, to go into settings and then select factory reset.

I'm assuming you have not run out of disk storage ? some people record to internal storage, and forget to delete and make room. For M3U, are you using a separate playlist URL and EPG URL ? If so, as a test try to NOT enter the EPG URL. Maybe they are using unsupported tags in the EPG XML and could be confusing the buzztv client.

Try connecting a computer mouse.

The Hard reset with PIN has not been implemented yet, since this is a Linux box, and not Android. With Android, it is part of the basic OS for ages. For Linux, it will need to be something very custom and not obvious. Only factory reset is through the menus.

This is surely VERY specific to this TCL TV. I have not tried it on a 4K TV, but 1080 i have tried on multiple TVs and have no issues.

No.. When du said "contact service for reset", it is your iptv service provider to reset your MAC account on their panel.

Why the hijack of another thread. Open a thread specific to your issue. And posting in multiple threads, great.

For the box to not show anything other than 720 on that list, then I am pretty sure it is not picking up the EDID info from the TV itself, which is strange. Or there is some strange timing issue. Just as a test, another thing you can try is to plug the box into the other Samsung TV again which sees the 1080, then go to that menu again, and see if you can "force" a 1080 resolution (instead of automatic). Once it is set, shut it down and bring it over to the TCL TV and see if the 1080 resolution holds. PS: I assume you are using the power supply and usb-c cable that came with the X5SS and not some generic USB-C power supply you had lying around already ?

I'm assuming you already went into the Settings->Display and Sound and changed resolution from automatic to 1080p (you can try both the different frequencies listed - 60Hz 59.94, etc.. ) ? You have tried unplugging the HDMI cable from the APPLE TV, and plugging the Buzz to it (to rule out the specific HDMI port - since you know the appleTV works higher than 720p) ? Don't think it will make a diff, but on the X5 SS, under settings->Display and Sound, go into more settings, and enable DLG. Then reboot the box (actually pull the USB-C power cable and plug it back in). I typically have mine connected to an old Sharp Aquos TV and I have connected it to a few different computer monitors (mostly HP and Dell) and have had no issues with that. It's obviously not detecting the EDID of the TV or misinterpreting it. As a test, ensure the TV is powered on, and switched to the input in question. Then and only then plug the power into the box. Reason for this test is because I have one older box, that when connected to one of my TVs, the TV is not powered up before the box, then the box actually boots up, but you don't see any video output. Only way to recover that is to either reboot the box, or unplug and replug the HDMI cable (which is a pain considering it is all tucked behind the TV). I would reach out to them again. RMA may just yield the same issue and just a waste of time. Keep in mind that the X5SS is one of the newest boxes, so it will certainly have a few glitches and combinations (which there are piles off) which they did not consider or specifically test. This can most likely be fixed or patched in firmware if they can figure out why.

Great amount of info.... No clue what version of firmware or app you are running. Is it first time it happens ? Is it something that you can reproduce ? If so, send the details to allaboutbuzz. I have not had it freeze on me once. So unless it can be reproduced, it will be hard to correct.

MAC is tied to a single box, and limit to single connection at a time. XC uses a URL but with username/password, so you can install it on as many devices as you want (not tied to a single box). And depending on the service you subscribe to you can be allowed to have multiple connections simultaneously. I presently have a 2 connection sub, so I can have any 2 of my boxes streaming at the same time, and no issues (Wife watches in one room, I watch in the other and all on the same sub). Also if you have more than one connection available, you can also be recording one channel, while you watch another. If I am not mistaken, dishuser (on the same service), he has up to 6 simultaneous connections. So XC is a lot more flexible.

I don't use MAC often. But Using XC login, I scheduled a 30 minutes recording from 6:30pm to 7pm, with no extra in PVR options, and it recorded perfectly for 29m52s and wife was also streaming upstairs on the xrs4900. You say now that it recorded for 18 minutes before "you" stopped it. So what is the problem ? Went past the 10 minutes that you mentioned previously. Also depends on the streams. I have seen streams that are so "discontinuous" and redirecting constantly, even though they seem to play smooth. This will kill recordings for sure.

I was testing some recording on the X5SS last night and had no issues doing 3 or 4 recording, full recording time including the extra time added in the PVR options. And it is BuzzTV 5. However since that is an Android 13 box, I just setup a few recordings on the Classic (Android 11) to see what it does. Take one box (the classic for example), can you let us know what version of firmware/software you are running ? Also, are you recording to internal or external storage ? If using external (usb stick or HDD) are you plugged into a USB 3 [blue] port (and not a USB 2 one) ? And have you tried different USB stick. If the USB stick has very slow write access, it can be an issue. For testing, you may want to try recording to internal, to remove the media from the equation. Also, does you account allow more than one connection, or single connection ? MAC or XC ? What type of stream do you have configured (Automatic, HLS/M38U or TS) ? Essentially A little more info would help.