Never put your personal details in public.
First of all, we need MORE info.
What box model number are you running. From the Update screen, what version of firmware and BuzzTV software are you running. Also,when you are trying to record, are you trying to record internally, or to a USB or other drive ?
Is your service MAC, XC or M3U based ? Does it support more than 1 connection ? Keep in mind that when the box records, it is considered as a single stream, so if you are trying to schedule recordings, and your service ONLY supports a single stream, then you CAN NOT be watching another channel when the recording starts. To allow you to watch and record simultaneously, you would need an XC type sub which supports multiple simultaneous connections.