Emporium

I tried last night using an Anker Soundcore BT speaker, another cheap chinese no name brand one, and my Poly Voyager 2 headsets, and with all 3 the result was the same. When using BuzzTV 6, things were all slightly out of sync. Watching same programs/streams On BuzzTV 5 (on the P6), everything was perfectly in sync. Also Tested on some VOD, and using the internal player of BuzzTV 6, movies were slightly out of sync also, but using external player (I used MX Player), everything was in sync. I will try to test a few more BT devices on the weekend.

To get to zoom setting, from main home page, go to settings (gear icon on top). Go into settings->Device preferences->Display and Sound->Advanced Display settings->HDMI and you have the ZOOM option in there.

Did you try using a different player for VOD/TV Series ? Maybe use an external player like MX Player, HB Player, etc..

I'm not in front of my device right now, but have you gone into the settings, apps, and looked for the playstore app and then brining it up and doing a "clear storage" on it ? It's not like you will lose anything on it Maybe there is something corrupted in it's app storage.

WHAT !!!! The only situation where play store is "needed" is when you have purchased an app and you want to install legit version. Nearly EVERY app can be downloaded from piles of different APK mirrors. I install EVERY app directly from APK versions stored on my NAS server. In some cases you need to use custom installers since they are xapk files now, but it can all be done.

Not 100% sure, but my xrs4900, E2, and my Classic all got it so far. Have not powered up the others yet. From LiveTV, did you try going to Menu->Settings->Check updates ?

Have you tried using another HDMI cable ?

Glad it fixed your problem.. But I don't see anything in the Release notes about XC API. Unless it was very minor that it was fixed, but didn't make the list. ----------------- V5.0.0957 New Buzz 5 App Update Jan 19th, 2026 Changes: - Updated Weather Widget**957** - **Fixed Catch-Up on Mac Servers** - Added New QR/Web Server Feature to Server Settings to allow you to edit or add new servers remotely via Code or QR on website - Fixed Subtitles Bugs - Update Primary and Backup Players ----------------

I'm assuming you have unplugged the power on the unit for a few seconds and then tried to plug it back in ? Just as a test, have you tried plugging it into a different TV/Display ? If you have a computer monitor that has an HDMI input, maybe as test just try to plug it into that.

P6 runs on Android 13, which is actually one of the few mainstream media boxes that has such a later version of Android. And DU mentioned above, security updates end in 2026. One of the other big media box manufacturers released their "latest box" last fall (Sep 2025), and they released it with Android 12, which google discontinued security updates on Android 12 since March 2025. There are a few generic boxes which advertise Android 14, but but they are generic boxes which you can't compare, since most don't even get any updates after delivery. Most people do not use these boxes for very sensitive tasks. No banking, or browsing the IRS/CRA or other sites which they would be afraid of being compromised. They are primarily for consuming media, and typically behind a router using NAT anyhow, so rarely facing the outside world. So unless you sideload some sketchy app or addon for some package, there is very little risk of anything. And if you suspect something, a simple reset, will clear it to factory settings, if you were smart enough to take a backup of your servers/favorites,etc.. you can restore your backup and be back up in less than 10 minutes. So there is really nothing wrong for these purpose built devices to run older versions of Android (Andoid 9 and 11 are also very popular for media boxes). And unless you have a "certified" box for netflix, disney, etc. you will always have to jump through hoops unless you sideload custom mods. And you say "plex" ? What is wrong with plex. Not a huge fan of it, but it works. I have Plex server running on one of my synology, and plex client on most of my buzz boxes and it works. It all comes down to what you want to do with the box. But as a media player there is no super critical need to have latest security fixes. How many new Android TVs out there are still being sold with Android 13 or lower ? You'd be surprised.

App and firmware are updated all together ? Not necessarily. The app is updated typically more frequently than the firmware. Your Firmware is dated 2025-11-27, and App version 5.0.956 was on 2025-12-15.

Best to check the Kodi forums. This is more of a Kodi issue, and not a Buzz issue really. For the record, I had installed Kodi ages ago on my 4900, but obviously it was an older version, and the common add-ons were all different back then anyhow. From the error, it is obviously something that the installer script is expecting to find, and it is not available, or where it expects it to be. Maybe try to message the dev of the specific add-on if it only happens with that specific one.

And the firmware has nothing to do with the API. Can you also provide the BuzzTV Version ? 5.0.xxx When you say it works with other apps, these are installed on the Buzz box also ? Possibly dub question, but just curious, do you have any punctuation like "!", "$", or "\" in username or password ? Some servers behave differently depending on the way the client software passes the info. Also, have you tried with another server, or is it just connection to this one server causing an issue ?

Great.. But we still don't know what box model you have, firmware or software version you are running. Please post in the section relevant to your specific box model. BuzzTV5 is the software running on the box, not the box model. If all else fails, hard factory reset the box. Don't know what model you have, but it is the same procedure as below, for nearly every buzz box.

Ideally, your service would have them already embedded in the container. Making selecting the subtitle track super easy. However there is an alternative if they are not encoded. Not as elegant, but it works. You can set the player for VOD/TV Series to "external". Then you can select a video player like MXPlayer (which you obviously need to install ahead of time - or your prefered video player that supports external sub downloading). For MXPlayer, once movie starts, you can go to the menu (menu button on remote, surprisingly works for this), select "Online subtitles", select "search", and then select the "Enter your search text" box and press ok. Type in the name of the movie and choose from a wide selection of subs, that closest matches what you are watching. There are so many rips out there and some may have a second to offset, so on some titles, finding the properly synced one can take some time. If it is just an offset, MX Player also allows you to "synchronize" subtitles by shifting +-sec. And in some cases, you may need to go into mouse pointer mode to select things. Like I said. Not elegant, but it works.