Emporium

Great.. But we still don't know what box model you have, firmware or software version you are running. Please post in the section relevant to your specific box model. BuzzTV5 is the software running on the box, not the box model. If all else fails, hard factory reset the box. Don't know what model you have, but it is the same procedure as below, for nearly every buzz box.

Ideally, your service would have them already embedded in the container. Making selecting the subtitle track super easy. However there is an alternative if they are not encoded. Not as elegant, but it works. You can set the player for VOD/TV Series to "external". Then you can select a video player like MXPlayer (which you obviously need to install ahead of time - or your prefered video player that supports external sub downloading). For MXPlayer, once movie starts, you can go to the menu (menu button on remote, surprisingly works for this), select "Online subtitles", select "search", and then select the "Enter your search text" box and press ok. Type in the name of the movie and choose from a wide selection of subs, that closest matches what you are watching. There are so many rips out there and some may have a second to offset, so on some titles, finding the properly synced one can take some time. If it is just an offset, MX Player also allows you to "synchronize" subtitles by shifting +-sec. And in some cases, you may need to go into mouse pointer mode to select things. Like I said. Not elegant, but it works.

from Menu->settings->configuration, scroll down to EPG section, and Clear EPG. This will clear out the current content and force it to re-download it. Also in the same area, you might have the options for EPG type "xml or server". Try toggling it clearing does not help.

To add to what nbs mentioned above. The remote itself should work fine as a remote for all features the BT200 presently has. But you are not going to suddenly get voice capabilities on a 4900, just because you added a voice "capable" remote. Just because you put racing slicks on a "chevette" (for those old enough to remember it), it does not mean you will run the 1/4 mile any faster. Didn't stop many from trying however

When you say you replaced the battery, did you use regular alkaline batteries or rechargeables ? Rechargeables are only 1.2V each and alkalines are 1.5V each. Many devices don't care, but I find some remotes can be borderline. Also, if I recall there was a remote firmware update. If you go to the remote utility, what version of firmware does your remote show ? The latest I think was pushed with the V20250815 firmware last fall to update the BT500 to V7. Did you try to reset the remote. And test it out in IR mode only for a while to see if it behaves the same. Then go into the bluetooth settings, and "Forget" the device to ensure it is no longer known to the box, turn Bluetooth off for 5 second, and then turn it back on. And then re-pair it to the box ?

As mentioned, buzz has released firmware for other boxes recently (addressing this as part of the update). I am sure once they are done with CES this week, they will continue with the other boxes. Google is trying hard to annoy all "non certified" boxes. I'm sure Buzz will come up with a fix for it.

If you are logged into to the google play store (I never do on any of my boxes), then there is a strong possibility that google coincidently pushed an update for some google services or framework, which affected youtube.

This is the number one reason. Hence why I always add my portals by using the web interface, and in that way, I can just use cut&paste from the email I got, so guaranteed did not type an "l" (Lowercase letter L) instead of a "1" (number 1) or even an "I" (uppercase letter I) ; an "O" (uppercase letter O) instead of a "0" (number 0) or added any spaces accidently. Depending on google keyboard settings, it can sometime auto add spaces after a "." as you enter the URL. And I've seen bugs on some software (not saying buzz necessarily), where they don't trim the URL or user/pass and if you add a leading space or trailing space, it will cause an error also. And sometimes just a genuine typo of uppercase vs lowercase, or just the wrong letter. I have stared at passwords sometimes for so long convincing myself that they are "correctly" typed, yet there was 1 letter off Best option if you have multiple boxes, why not just do a backup on the known working box, using the buzztv5 backup&restore option, and then restore it on the box that is acting up.

Completely forgot about that. Damn, I feel old. The last time I was at CES was in Chicago in the summer of 1991 What an experience. And the Penthouse pets walking around the floor was nice too

When you say you had to factory reset the boxes, was it a software reset, or hardware reset (pin in A/V hole method) ? Maybe try a hardware reset. Different box model, same procedure however. The youtube not being compatible is just google trying to be a pain in the @$%@. They are adding checks to annoy non-approved google boxes. Many of the buzz boxes (E5, X5, Classic, U5) got updates last month and part of those updates was to fix the youtube issue some are having. I'm sure after the holidays are done and things get back to normal, Buzz will continue those updates if needed.

Are you using the original power supply ? You sure you have not mixed it with another box ? The xrs4900, U5, and the P6 use a 12V power supply. Most other boxes only use a 5V power supply. When you are trying the hard reset, do you feel the click as you put something in the AV hole ? Hint: I like using a Q-Tip, and cutting the tip off of it, and using that for inserting into the AV hole. I find the stem on the q-tips are just the right thickness that they fit into the A/V hold and go straight in without shifting in any angle direction. And since it is not conductive, no chance of shorting anything. You can also feel a nice firm click when you actually press the button that is inside.

And you can do this backup, every couple of months if you want (doesn't overwrite the old backup), or whenever you know you have made a few changes to your favorites or added new servers. Yes, this comes from a backup-a-holic

Once you set up your favorites the way you want them, it is a good idea to go ahead and do a backup of your configurations. It backs up your server details, favorites, and even app settings. From BuzzTV (like when you are in LiveTV), press Menu->Settings->Configuration and scroll down to backup & Restore. Make sure to back it up onto a USB stick and not internal. That way when you reset your box, you don't delete the file it generates. The file generated is typically a tiny zip file. Perfect use for those old tiny USB sticks which are typically too small to hold anything else Cheers, and happy new year to all.

Go into the bluetooth menu and unpair the remote completely from the box. Then (using IR) go into the the remote screen and pair new remote again and re-pair the remote. Factory resetting the remote alone is not enough. It needs to be unpaired from the box, for the box to "forget" it.

I'm assuming you tried unplugging the power, waiting a few seconds and then plugging it back in ? Tried changing HDMI cable ? Tried plugging into a different HDMI port on the TV ? If all else fails, you can attempt to do a complete factory reset.