Jenna

Just now, Jenna said:

I want Closed Caption CC) or Subtitles while watching live TV and video on demand (VOD). When I select green button I see "subtitles" says disabled and gives no other option. Can I add the option somehow or do I need to buy a whole new android box?  When I use TV without buzztv box, I have no problem having subtitles. Hoping you can help. 

And my apologies but I don't know how to pm you and I don't know what my MAC is? 

2 hours ago, allaboutbuzz said:

PM me your MAC
As this was fixed already

And what do you mean by add CC to VOD and Live TV?
CC only works if server provides it.

I want Closed Caption CC) or Subtitles while watching live TV and video on demand (VOD). When I select green button I see "subtitles" says disabled and gives no other option. Can I add the option somehow or do I need to buy a whole new android box?  When I use TV without buzztv box, I have no problem having subtitles. Hoping you can help. 

On 1/18/2021 at 4:46 PM, allaboutbuzz said:

Yes were aware

This will be fixed with an Update this month.

 

And your claim about no server support is needed, is False.
As Closed Captioning has to be supported by the server you're using. In your case, the server you're using supports it.
The update in December just presented a bug for sub titles on the Secondary Player

If you switch to the Default Player, sub titles will work no problem.

I still have same issue and it's now April/22. You say update to fix this was in Jan/21.  How do I get update that allows me to add CC to VOD and live TV?