Jenna

And my apologies but I don't know how to pm you and I don't know what my MAC is?

I want Closed Caption CC) or Subtitles while watching live TV and video on demand (VOD). When I select green button I see "subtitles" says disabled and gives no other option. Can I add the option somehow or do I need to buy a whole new android box? When I use TV without buzztv box, I have no problem having subtitles. Hoping you can help.

I still have same issue and it's now April/22. You say update to fix this was in Jan/21. How do I get update that allows me to add CC to VOD and live TV?