Dave J

Thanks, I'll give that a try. Never liked Chrome on the box as I can never get the keyboard to work when I use it (the curser scrolls up, down and only to the left, not to the right).

Unfortunately I've also had some problems with Playstore lately on my Classic. The first was not being able to sign in at all, and discovered that the culprit in this case was a Play Services update from Aptoide. Once I uninstalled that update things were OK. That was a couple of months ago. Over the last couple of weeks when I try to sign in to Playstore, the screen goes black! I have to hit the back button, clear the Playstore cache, then it's good to go again. That's happened to me twice. What's causing this, don't know, but I'm just putting it out there for info. Just a note, I do use Playstore for some apps, but I always delete the account when I'm finished. However that only deletes the account on the box; you also need to login to your Google account to actually sign out of the account on the box. Now, all auto-updates are always turned off. Inconvenient, but it's a work around for now.

I had this issue about six weeks ago. I traced the problem down to the last Play Services update. If you uninstall the update login to accounts will work again. However if you have Play Store auto update on (or use Aptoid update) eventually Play Services updates itself and the login will fail again. For now I've turned off auto update, and hopefully Google will get this fixed.

No issues here. Updated on my Classic, channel up / down, manual entry or from guide channel change is instant! Using MAC server.

Forgot to update this, Ryu was correct in that you need to adjust the resolution down on the box before doing a hard reset in order for the recovery screen size to be correct. This is different from my old 4500's on Android 9, but no big deal. Thanks everyone.

A soft reset will wipe the box to factory condition, but it doesn't involve the Android recovery like a hard reset would. That's where I found this problem. I haven't tried changing the aspect ratio / screen size in the BuzzTV app, as I would assume that the Android recovery screen video output would be different from the app. Never experienced this on my 4500's, so I'm curious why this has happened.

I had to boot to recovery on my Classic (fw 20240927, BuzzTV 5.0.940), and the screen is split in half (aspect is way off). Thought I read about this somewhere but I can't find any info. Can anyone offer any suggestions?

I didn't know about that, thanks for sharing it!

Good afternoon Emporium. Regarding your comment for the Classic, do you mean that holding the side button and plugging in the power will bring you to the Android screen we would see with the pin reset method?

Same problem here. No luck trying to download earlier app and side loading. Also, can't uninstall box OS version.

@dishuser, your screenshot is from the BuzzTV5, menu / settings / configuration / Back up and restore, not the one I was commenting on. Oops!

Though I would pass on what I’ve learned about backups on the BuzzTV 5, and the 4500’s with Android 9 (I had both a 4500 and 4500 MAX). The backup in settings / configuration in BuzzTV 5 backs up your servers, setting and favourites in a zip format which can be transferred to another box. On the 4500’s under Buzz utilities there is a full system (box) backup and restore feature, and it is unique to the box itself and can’t be used to restore another box. It can only back up to SD or thumb drive (not internal storage), and if your backup file showed 0 bytes then it’s likely 4 gig or larger, so you need to format as X-fat or NTSF. If you put the card in a PC and run check and repair errors the true file size will populate, but it will still be unusable for restore. Hope that helps. It would be great if Buzz would bring this feature back one day.

This message has to do with the weather widget that’s built into the BuzzTV 5 home screens. You will get that message on the Classic, Player 1 and 2 home screens, or weather not available on the Modern screen. Support@buzztv advised it will be addressed in an upcoming update.

I've found from suspend if the widget doesn't receive an API request update the weather will display the last info it received. If I shut down or restart the box the caches will clear and you will get the "weather not available" message. If you change to one of the other Home Screens a message will pop up "too many request", so it's appears there are too many API calls and it's getting locked out from the suppliers servers until it resets. I've left this with allaboutbuzz and CS to sort out. Thanks for your help and feedback.

Primarily suspend, but I usually do a restart on both boxes once a week to clear the caches.