Shoma

Highlight the server you want to remove and press the Red button on the remote. 

Yes, There is a one specifically made for Buzz:TV, Samsung TV and LG  

https://www.amazon.ca/gp/r.html?C=2JG4V7T7UJ2XJ&K=2UPSW6I5KF2DR&M=urn:rtn:msg:201912120509025bfc938cd78f4c27b29e62045d90p0na&R=2WD4VU6OPTC7D&T=C&U=https%3A%2F%2Fwww.amazon.ca%2Fdp%2FB07YD37Z4B%2Fref%3Dpe_3034960_236394800_TE_dp_1&H=QYHJRWG0ZJJOYBS39QA6QHWT1AGA&ref_=pe_3034960_236394800_TE_dp_1
 

I apologize if I was not clear in my previous post. 

2 hours ago, BigBision said:

may i ask, why Artronix remote cause that is not buzztv remote and codes are totally different.  

I’m not sure I understand your question. The Artronix remote working fine and it has all functionality as the original BuzzTV remote. It responds much, much faster and I don’t need to click 2-3 times to get response. I’m using both remotes since I still prefer the BuzzTV original remote’s design. 
Just to clarify, most problems with the original remote are with arrow keys and OK button; need 2-3 tries to respond. 
Note: I changed the battery just to make sure that is not the issue. 

Ooops, turn you screen 180

No, it is the same as on the BuzzTV remote

It does. 

3 hours ago, Nelutz said:

Kinda bulky one and expensive ,did u guys fund it cheaper somewhere else?

Artronix Universal Replacement Remote Control for All BuzzTV, Samsung TV, LG TV LCD LED HDTV 3D Smart TVs on Amazon Canada for $15+shipping 

Same problem here. I bought an Artronix remote for BuzzTV and is working much better. Thank you Nelutz for bringing up this problem. 
Until now, I thought I just got a bad remote. 

Have you tried the secondary player?

10 hours ago, Nelutz said:

It happens on all the channels?because I have this problem to on some channels but is from the server is not from the Buzztv players

Same here. And it happens on different players on the same channel. So it must be the server. 

Today's update resolved the problems. Nice work!!

Sertings/Network & Internet/IP Settings (at the botrom of the screen)/then pick static and follow the prompt. 

Sertings/Network & Internet/IP Settings (at the botrom of the screen)/then pick static and follow the prompt. 
cloudflare DNS is 1.1.1.1 and 1.0.0.1 i believe. 

Yes, they pushed beta and it is working better. Still have issue with VPN and ethernet though. 

On 11/25/2019 at 8:23 AM, Stugots said:

what exact problem are you having? if your having same issue of EPG not smooth scrolling can you try to hardwire your box to see if this improves it

Hardwiring is not possible if you need to use VPN. 

Hardwiring is not possible if you need to use VPN. 

I emailed support on 23rd of November and have not received a reply yet. 

3 hours ago, BigBision said:

2 questions,

1. Do you have your VPN setup under settings on your XRS4000?
2. Do you have your VPN setup via VPN app?

Mine is setup via VPN app. I cannot find the option under Settings. 

5 hours ago, Bandit035 said:

Just purchased a VRS4000    I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box?

Same happening to me. At first I thought it was my VPN, IPVanish. Then I used VYprVPN and the same happened. WiFi is fine but Ethernet is disconnecting. 

Is it possible to downgrade to v2?

I have too many issues with BuzzTV 4 that I don’t have on BuzzTV 3000 with BuzzTV 2. 
The most annoying is this: I start the app and it opens the first channel, then when I change the channel, it won’t open it, just spinning. 
I tried the same provider on BuzzTV 3000 and works fine. 
 

My bad. You are correct. I just tried it. It wasn’t 10 minutes but definitely the line was locked. I switched to a different player, don’t want to risk being locked by the provider. 

I got the same error. To connect again, I need to go to Edit line and Save (works without changing anything).