montell Posted May 9, 2020 Share Posted May 9, 2020 Hello everyone and thanks all for support and info. I bought my xpl 3900Β from Bob's Electronics who is a very good and honest person and I highly recommend him His 3900 comes with 80 SSD ( paying extra for the ssd of course) and was working fine till few days ago, that it has disappeared from the 3900 box and I can not find it. I was wondering if any of you fine people can help me with that ? Much Obliged Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 9, 2020 Share Posted May 9, 2020 did you check to see if it's still plugged in? Quote Link to comment Share on other sites More sharing options...
montell Posted May 9, 2020 Author Share Posted May 9, 2020 Thanks du, how do I do that? besides I did not do anything to unplug the ssd? as I said it was working fine till few days ago Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 10, 2020 Share Posted May 10, 2020 open the panel on the bottom to make sure it's connected Quote Link to comment Share on other sites More sharing options...
montell Posted May 11, 2020 Author Share Posted May 11, 2020 I just did and its connected but still does not show up in the "File Browser"Β Β Quote Link to comment Share on other sites More sharing options...
G2P Posted May 11, 2020 Share Posted May 11, 2020 ThatΒ File Browser sucks, SSD will appear untilΒ you useΒ File Browser. Once you try withΒ File Browser , it disappear, I had the same problem Quote Link to comment Share on other sites More sharing options...
montell Posted May 11, 2020 Author Share Posted May 11, 2020 1 hour ago, G2P said: ThatΒ File Browser sucks, SSD will appear untilΒ you useΒ File Browser. Once you try withΒ File Browser , it disappear, I had the same problem Thanks, so where do you look for the SSD if not at File Browser? Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 12, 2020 Share Posted May 12, 2020 home page/settings/more/storage & reset 1 Quote Link to comment Share on other sites More sharing options...
montell Posted May 14, 2020 Author Share Posted May 14, 2020 (edited) On 5/12/2020 at 12:05 PM, dishuser said: home page/settings/more/storage & reset Thanks du, but all I see in that section of Storage & Reset is: Device Storage: Internal shared storage: total space: 11 GB Reset: Factory data reset Β That's all I see there and no sign of Kingston SSD that was 80 GB Edited May 14, 2020 by montell Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 14, 2020 Share Posted May 14, 2020 then it probably died Quote Link to comment Share on other sites More sharing options...
montell Posted May 14, 2020 Author Share Posted May 14, 2020 2 hours ago, dishuser said: then it probably died The box is only few months old?! what can cause a SSD to die though? thanks Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 15, 2020 Share Posted May 15, 2020 my guess is because it's a kingston even their sd cards suck Quote Link to comment Share on other sites More sharing options...
montell Posted May 15, 2020 Author Share Posted May 15, 2020 37 minutes ago, dishuser said: my guess is because it's a kingston even their sd cards suck ok thanks du for the headsup, then why does Electronic Bob's in SC only installs Kingston SSD on his 3900s ?Β Β Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 15, 2020 Share Posted May 15, 2020 you would have to askΒ Bob that no? Quote Link to comment Share on other sites More sharing options...
G2P Posted May 15, 2020 Share Posted May 15, 2020 On 5/14/2020 at 2:10 AM, montell said: Thanks du, but all I see in that section of Storage & Reset is: Device Storage: Internal shared storage: total space: 11 GB Reset: Factory data reset Β That's all I see there and no sign of Kingston SSD that was 80 GB Unplug SSDΒ and replug and Try, if still problem then SSD may Died, Mine was Died tooΒ Quote Link to comment Share on other sites More sharing options...
montell Posted May 20, 2020 Author Share Posted May 20, 2020 I just received my second xpl 3900 and supposed to have an installed 80 GB SSD by Bob ( The Seller) however, I still do not see the Kingston SSD in the "File Browser" ? but when I went to look for it , I see it Seetings-->More-->Storage&reset-->INTEL SS USB drive (73 GB) Β when I go to intel ss drive that has 73 GB on it, the options are: 1. Eject 2. Erase & format as removable storage do I click on option 2? what would it erase? as this is a brand new box? Thanks for you help. Β Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 20, 2020 Share Posted May 20, 2020 (edited) it wouldnt erase anything its a generic message Edited May 20, 2020 by nbs. Quote Link to comment Share on other sites More sharing options...
