Float Posted May 7 Share Posted May 7 I am unable to receive audio on a particular IPTV channel with my BuzzTV Essentals E1. After troubleshooting with the provider and testing a firestick unit (which does not have any issues), the provider believes that the single channel may have been muted inadvertently in some setting on the BuzzTV box. However, since we did not do this, I am contacting you to find out how to correct the audio setting for a single channel. I cannot contact the Tech Support by filling out the online form because of a buggy implementation of the human verification which only shows the top 2/3rd of the images and, more important, block out the submit button! I have tried both Google Chrome and Firefox browsers and am shocked that the company implemented their support in such manner and did not provide any telephone contact. Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 7 Share Posted May 7 I emailed them last week and there was no issues using firefox just checked and form loads in full when on channel that is muted press green button to check audio settings if that doesn't help try other video player 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted May 8 Share Posted May 8 this contact form doesn't require verification https://buzztvglobal.com/pages/contact-us Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 8 Share Posted May 8 1 hour ago, Float said: I am unable to receive audio on a particular IPTV channel with my BuzzTV Essentals E1. After troubleshooting with the provider and testing a firestick unit (which does not have any issues), the provider believes that the single channel may have been muted inadvertently in some setting on the BuzzTV box. However, since we did not do this, I am contacting you to find out how Have never had verification when contacting buzz What site were you trying to contact? Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 8 Share Posted May 8 I just checked the new site buzztv.com but had no issues verifying I'm human...lol Quote Link to comment Share on other sites More sharing options...
