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staff49

XRS4000 with ARQ100

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Hello, 

I bought the remote control arq100, I use it with the XRS4000 but the keyboard does not work in vod and serie, I type on the keys of the remote control but that does nothing. The keyboard works on google chrome or other application but does not work on Buzztv4. 

Do you have a solution please ?

Thank you. 

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Thanks to the technical team, the keyboard works now. 

Arq100 is the best remote control for Buzztv boxes. 

I am very happy with my purchase

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On 1/1/2020 at 9:40 AM, staff49 said:

Thanks to the technical team, the keyboard works now. 

Arq100 is the best remote control for Buzztv boxes. 

I am very happy with my purchase

Can you share how it works?because I have the same problem.

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dont know why, Its the updates on the 4000 that fixed the remote

Maybe uninstall updates and reinstall?

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2 hours ago, nbs. said:

dont know why, Its the updates on the 4000 that fixed the remote

Maybe uninstall updates and reinstall?

I have the latest update on mine ,hmmm so should I uninstall the Buzztv app and install that again? I will check out with different server

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I suggest uninstalling updates instead ,same place you clear data and cache

Its worth a shot

Edited by nbs.
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