I won't disagree with your point with full shutdown. However, I've never had issues using suspend on any of my boxes, as I do a restart now and then, but I also refresh my network on a regular basis. What bothers me is that the boxes came with the suspend option installed by the manufacturer (same as my TV, computers, cell phones) and it worked perfectly until this last update. Let's say I take my car to a dealership,. They flash updates to my computer modules, and now my A/C no longer works. Is it acceptable if the service managers says " no problem, you can just open the window? That's not a resolution. After over two months dealing with this problem, it needs to be fixed.