Player keeps stopping

[Cubs]

I recently bought a mate 1 in November for kids tv room...for the last week everyday the box has to be rebooted 2-3 times a day.. player is not responding need to reboot... across multiple form this seems to be a common problem with this unit...I understand it's a budget box but if possible could an update be pushed out to rectify the issue 

Thx in advance for any feedback 

[dishuser]

clear cache in buzztv app

[Cubs]

24 minutes ago, Cubs said:

I recently bought a mate 1 in November for kids tv room...for the last week everyday the box has to be rebooted 2-3 times a day.. player is not responding need to reboot... across multiple form this seems to be a common problem with this unit...I understand it's a budget box but if possible could an update be pushed out to rectify the issue 

Thx in advance for any feedback 

I forgot to mention I have done a hard reset..

[Cubs]

3 minutes ago, dishuser said:

clear cache in buzztv app

I have forced stopped the app and cleared cache in my first round of troubleshooting..guess I should have said that in my post.. But thank you for the reply