BigBision Posted July 23, 2019 Share Posted July 23, 2019 On 7/21/2019 at 12:22 PM, Guest Steve said: getting sam error 21, that means my box wont work anytime soon ? or its garbage now ? your box will never be garbage, we have a great repair team that will take care of you. if you could not fix your unit with the file we provided please kindly create your RMA ticket http://buzztv.com/rma and one of our repair team will work on your box. Link to comment Share on other sites More sharing options...
BigBision Posted July 23, 2019 Share Posted July 23, 2019 3 hours ago, demondirtydemon said: same here error 21 I suggest you re-download the file from This link Here then load it to the USB or SD card and process the steps again. do update us here. Link to comment Share on other sites More sharing options...
RWB Posted July 23, 2019 Share Posted July 23, 2019 Where is the reset button on an xpl 3000? Link to comment Share on other sites More sharing options...
Stugots Posted July 23, 2019 Author Share Posted July 23, 2019 5 hours ago, demondirtydemon said: same here error 21 did you download from here http://stbtalk.com/applications/core/interface/file/attachment.php?id=4 ? Link to comment Share on other sites More sharing options...
Stugots Posted July 23, 2019 Author Share Posted July 23, 2019 10 minutes ago, RWB said: Where is the reset button on an xpl 3000? located at the bottom of the unit. Link to comment Share on other sites More sharing options...
Premk9 Posted July 24, 2019 Share Posted July 24, 2019 Hello, just hoping to get some advice. I have two Buzz XPL3000 boxes at home and both were affected by the update. I was able to resolve one by installing the update but unfortunately the second box has been receiving the dreaded error 21 message. I have tried 2 different USB drives and formatted each one. No success. Any guidance would be immensely appreciated. Thanks! Link to comment Share on other sites More sharing options...
Stugots Posted July 30, 2019 Author Share Posted July 30, 2019 On 7/24/2019 at 1:50 PM, Premk9 said: Hello, just hoping to get some advice. I have two Buzz XPL3000 boxes at home and both were affected by the update. I was able to resolve one by installing the update but unfortunately the second box has been receiving the dreaded error 21 message. I have tried 2 different USB drives and formatted each one. No success. Any guidance would be immensely appreciated. Thanks! re-download the firmware and try again. this should solve the issue. Link to comment Share on other sites More sharing options...
Tornado15550 Posted July 30, 2019 Share Posted July 30, 2019 Thanks for the upload Stugots. Works perfectly on my 2018 XPL3000. Link to comment Share on other sites More sharing options...
Tornado15550 Posted July 31, 2019 Share Posted July 31, 2019 Stugots is it possible to post full firmware updates that will be released in the future on this forum so that advanced users such as myself can flash them onto the box? Thus instead of waiting for OTA rollouts which can be pretty hit or miss, we can just update it manually. For example, I noticed this particular firmware update bumped the Android security patch level from August 2017 to December 2017 on my unit. Link to comment Share on other sites More sharing options...
Stugots Posted July 31, 2019 Author Share Posted July 31, 2019 3 hours ago, Tornado15550 said: Stugots is it possible to post full firmware updates that will be released in the future on this forum so that advanced users such as myself can flash them onto the box? Thus instead of waiting for OTA rollouts which can be pretty hit or miss, we can just update it manually. For example, I noticed this particular firmware update bumped the Android security patch level from August 2017 to December 2017 on my unit. We released the firmware to addressed the recovery issue. Normally we don't release firmware's for many reasons. I will bring to the team to see what they say about future firmware updates. Thanks for your suggestion 1 Link to comment Share on other sites More sharing options...
Guillermo Posted August 9, 2019 Share Posted August 9, 2019 I can testify that the firmware DOES work flawlessly to reinstall it as stated by Stugots on my 2018 Edition (Android 7) versions of XPL 3000... 1 Link to comment Share on other sites More sharing options...
Entertainmentoasis Posted January 3, 2020 Share Posted January 3, 2020 Bricked my device when I tried it can't get into the recovery anymore Link to comment Share on other sites More sharing options...
BigBision Posted January 6, 2020 Share Posted January 6, 2020 On 1/3/2020 at 3:29 PM, Entertainmentoasis said: Bricked my device when I tried it can't get into the recovery anymore please create a RMA ticket by going to http://buzztv.com/rma Link to comment Share on other sites More sharing options...
Entertainmentoasis Posted January 12, 2020 Share Posted January 12, 2020 On 1/6/2020 at 10:31 AM, BigBision said: please create a RMA ticket by going to http://buzztv.com/rma I did they said I was out of luck because the serial number wasn't in warranty anymore Link to comment Share on other sites More sharing options...
BigBision Posted January 16, 2020 Share Posted January 16, 2020 On 1/12/2020 at 6:00 PM, Entertainmentoasis said: I did they said I was out of luck because the serial number wasn't in warranty anymore reply back and ask if you could pay for shipping both side i am sure they will accept that. Link to comment Share on other sites More sharing options...
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