Diez

Anyone else on their 4900 running tivimate have an issue where the EPG only loads one day ahead?  Tried clearing cache, contacting my provider, etc and there doesn't seem to be an answer as to why this is

So after firmware and software updates and rebooting:

Hitting suspend on the 4900 used to shut down the box (red light) and HDMI switch to other active input (cable) All fine and dandy

Now it darkens the screen to black, (blue light stays on) then tires to switch to the other HDMI input, does so for a sec or two, then switches back. Try again, same.  Box won't go red for approx 1+ hour if manually switched to other HDMI input

powerkey is suspend as it's always has

cec is all on except for device power

At some point last night the box turned off, but again this morning it stayed on for who knows how long as I left for work.

Last night when hitting suspend while in the home menu, it would switch hdmi inputs for a brief second as normal, then switch back on it's own

All these issues happened with the latest app update, and I don't use the built in app to watch my service

I just had some auto buzz 5 upgrades in the past few days and immediately noticed that when I shut down the player (Tivimate app, don't use the buzz player) and go back to the main menu and switch HDMI input sources on my TV to cable, the light stays blue and the 4900 does not go to sleep. This is confirmed also by my ethernet router which shows the connection as "active"

Previously within seconds of switching inputs on my TV the 4900 light would turn red and the unit would go to sleep. It is now not doing that and stays blue all the time

I tried hitting the power button on the 4900 which is set to "suspend" and it shuts off the picture and switches auto to my other HDMI input (cable) but the blue light on the 4900 remains on and my router continues to show an active ethernet link.

Solutions?

Thanks for the help on the update. Dumb question but why would the system update feature not accomplish the update?

Haven't done an in depth test but at first glance it seems to be helping on the excessive buffering. Tivimate is hardly getting any.

Which leads to a future feature question. Any chance of a channel edit feature like tivimate has where you can select prefixes and suffixes to eliminate from channel listings/descriptions?

Ok gotcha thanks. Question, when updating the firmware, will it affect any other app data or wipe other device data?

Well when I'm in the app and check for updates it says none available, so tell me how to update cos I can't find it anywhere else other than system updates and they are up to date as well

40549

don't quite follow, my firmware is updated to the latest

on buzz5 yes

ok on tivimate the issues appear gone for the past several moments.  So I'm led to believe then that this service just doesn't like the buzz5 app  ?

That's on the list. Is Smarters as good as advertised?

Have had a week of frustration trying out this new well known service. Constant buffering and have to refresh my VPN numerous times on startup. Using the Nord App through the 4900 with the nordlynx protocol and dedicated DNS servers (started with default but it didn't really make a difference)

Would the issue be centered around the quality of the M3u XCAPI connection? On my current regular service it's done via MAC addy and I have had no such issues. Is one style more stable than the other?

I'm just looking for a better all round service and if I could sort out this darn buffering I'd be happy as this new service has a lot of better qualities

Provider is removing a bunch of content not relevant to me. I will see if that helps, as they say that is the most common reason.

Speed wise I have 80-100mbps regularly, and when I switch to another provider, no such issues pop up

Using nordlynx, yes

Hoping the reduction of content fixes the issue

I refresh servers often when it pops up and it doesn't fix the issue, sometimes I get no signal at all. I'm contacting the provider for help as well

So after a few months with my original provider, I began looking for some possible better alternatives.  My current provider uses a mac address setup and I'm testing a well known provider via xc api.  The quality and options are much better on this new provider except for one nagging issue and that seems to be irregular buffering with my nordlynx VPN engaged.  My Speed is tested at 80mbps and I had next to no issues with my old original provider once I got the app set up on the box.  I did a force stop and delete cache on the Buzz5 app and restarted the box but that didn't fix much. When I pause the VPN, no buffering happens, but that's not a suitable fix

The buffering does not happen on all channels but enough to make it very annoying. Thought it may be a channel quality issue, and tested one HD channel that would buffer then switched to a UHD channel that would not. Head scratching.  Anyone else encounter a similar issue and resolve?  Nord app issue, or??   I'd like to be able to switch full time to this new provider if I can get this buffer problem solved

What is the correct method to add an SSD to the 4900?  Do you format it as internal or external storage? I'd love a breakdown of the correct procedure if possible, thx.

Fired up the box this morning, turned on vpn and all is working like normal. I think I need a priest

So my issues are getting more weird. Thought I had things licked by running my VPN via the app on the 4900 instead of through my router, as I saw an increase in performance, but now as of tonight if I'm logged into my service provider's server, as soon as I turn on my vpn I get no video or access to other features, just black screen. If I set my VPN on pause for 5 min, then log into the server everything was playing and as the vpn kicked in at first it paused and now locks out anything from the server. Disconnect and everything is fine. Happens both on the nord app on the 4900 and when I use the vpn through my router

Trying to eliminate all other possibilities first. May have found something with my VPN

I really dislike having to come back here and ask questions about the performance of this unit since I got it but here I am again.  So after the power cord died and I git the unit back, all seemed fine until a few days ago and it progressively has gotten worse.

first started with live channels freezing, then buffering for 10-20 sec, then playing ok for up to a minute, sometimes 2 sec etc etc. Switched to the secondary player and saw improvement in pic quality but the freezing/buffering issue would not go away. Days later I type this and the device is simply unwatchable with it being frozen the whole time I typed this paragraph

Rebooted, cleared cache, etc and now the problem is happening on VOD tonight for the first time as well.

Is this a lousy server connection between the server and my mac address? Is it a firmware issue?  Straight provider issue?  ofr what??

I'm super frustrated at this box because when it works it works great. The problem is there is always something messing up and I'm resisting the urge to drive it over with my truck

When my power adapter cable died recently it was flashing red on the front approx every second or so and was also unresponsive

So an update after sending my XRS4900 back to Buzz. Turns out if you encounter a flashing red front light it indicates your AC power supply has failed. My unit checked out ok but they are replacing the AC power cable

No, it was with supplied equip

We shall see. Left unplugged overnight and now when plugged in it's completely dead