Rocco_100

Ok, I’ll try a bit more testing tomorrow.

Thank you everyone for all your assistance and support.

Peace

I need to turn my wifi on/off and then the ethernet shows as connected.

I did a speed test as follows:

With ethernet:  download 73mbps, upload 8.5mbps

with wifi:  download  101mbps, upload 9.98mbps.

I guess i should continue with the wifi connection?

9 minutes ago, dishuser said:

on both ethernet and wifi?

when you plug in ethernet and go to settings does it show ethernet connected?

With wifi off, i connected the ethernet and then restarted the unit.  I  went to the “Network and Internet” settings and it is showing the ethernet as not connected.

2 minutes ago, dishuser said:

run a speed test on both

Download speed 101.9mbps.   Upload speed 9.98

1 minute ago, Rocco_100 said:

I unplugged the ethernet and the wifi works.  And the buffering as stopped.  

I would prefer to use Ethernet as it is more stable and consistent.  What do you think?  Is the ethernet port on my unit defective?

The ethernet cable that is connected my new BuzzTV unit is the same cable my old unit was plugged with, that is why I’m thinking it could be the port on my new unit.

I unplugged the ethernet and the wifi works.  And the buffering as stopped.  

I would prefer to use Ethernet as it is more stable and consistent.  What do you think?  Is the ethernet port on my unit defective?

1 minute ago, dishuser said:

is ethernet plugged in?

Yes, Ethernet is plugged in.

When my wifi is off on the unit, the Ethernet is does not connect, i need to turn on the wifi switch then then my Ethernet is connected.  This is why I’m thinking something is wrong with my unit.

5 minutes ago, Rocco_100 said:

I completed a factory reset and no change.

Regarding the wifi, when I try to connect to my home wifi,  i put in my password but it just doesn’t connect.  I’m wondering if my unit is defective?

I’ve never had issues with any device to connect to my home wifi.

i’m pressing the green/orange  return key after i put in my password

26 minutes ago, Ryu said:

try to factory reset and try again

What is a pin reset? Is this for my BuzzTV?

I completed a factory reset and no change.

Regarding the wifi, when I try to connect to my home wifi,  i put in my password but it just doesn’t connect.  I’m wondering if my unit is defective?

I’ve never had issues with any device to connect to my home wifi.

Hello, I just purchased the BuzzTV 4900 earlier this week.   The unit with setups and the firmware was updated.

I’m getting a lot of buffering and after a short time i get the message “Buzz TV 5 isn’t responding”, i think need to shut the unit down and restart.

I don’t think it’s my server as I’m running an older Buzz unit with the same server and have no issues.  The 4900 is connected via Ethernet.

I’ve tried to connect the unit using my wifi but can’t seem to connect to my router that is located nearby.  

I had really high hopes for this unit, but so far it’s a dud.

I’m hoping someone can help me.

Hello, I just got the BuzzTV 4900 and the firmware is all up to date.   I continue to get a lot of buffering and then my unit stops working and I get the error message “BuzzTV 5 Isn’t responding”.

I don’t think its my server as I’m running another old Buzz unit with the same server and no issues.  I also don’t think it’s my internet has i have an Ethernet connected into the unit.

I had really high hopes for this unit, but so far it’s been a dud.

Any help or suggestions is appreciated