2jay2

13 hours ago, bubba said:

Looks like next time an update comes down, I think I'll wait till the next day to install, to see if it doesn't crash on everyone else's. 

The only thing is, from what I read on the update, it has things in it that I've been waiting for, so hoping it gets worked out,,,,,

How can you find out what was in the update? 

Just did update and lost everything had to login to everything again and customize everything. What's new in this update? 

9 hours ago, 2jay2 said:

Ok I will try that 1st

It's still doing the same thing how to I get in touch with support 

19 minutes ago, nbs. said:

Before contemplating a return do a pin reset

Ok I will try that 1st

6 minutes ago, Ryu said:

if you have 1 working well then this explain your internet is fine. 

how are you connected to this box (wired/wireless)?

try to turn off wifi and use ethernet cable. try to replace ethernet cable. try to relocate this box to different location where you have other working box. 

if wireless then it could be due to wireless saturation on this side or some signal interference.

I have done all the basic troubleshooting. Its. hard wired. I took my other 4900 that's working fine and plugged it into the cat 8 cable in the same spot and it works fine. I  really think it's something wrong with this box

Just now, 2jay2 said:

I can stream anything it buffers. I  have another 4900 box and it works fine it's just this one that's having the problem 

Can't

1 minute ago, Ryu said:

are you noticing any issues with internet? if not honestly I won't worry because this speed result is not the way to test internet stability.

also, when you are running speed test make sure no other device is streaming or using heavy internet while running speed test.

I can stream anything it buffers. I  have another 4900 box and it works fine it's just this one that's having the problem 

I have a 4900 box which I love. I've noticed that my internet speed is very slow when I run a speed test on the box. I have 1 gig internet but the box will only get 26mbs. I can do a reset in the box and it will get the right speed for maybe 10 minutes and then drop back down. Any suggestions 

10 hours ago, dishuser said:

do you have any other bluetooth devices nearby?

Yes I do

23 minutes ago, nbs. said:

I know ,just trying to provide a temp solution 

I really appreciate it..thanks for your suggestion

1 minute ago, nbs. said:

If you have the ir extender connected it should still work and you would not have to reset the box

I know and that's what I'm doing now but one of the best benefits of buzz over let's say the formula z box is the remote  that's  Bluetooth

Hi just got 2 buzz vidstick max and set everything up. If I'm using the remote and stop using it when I try to use it again it will not work at all. I had to do a reset on the stick repair the remote and then it will work...as soon as I stop using it and try again it will not work. This is happening on both sticks

22 minutes ago, dishuser said:

menu/settings/configuration/guide-epg

do you have a fast loading epg button?

That worked! Thanks!!!

Love Love the new 4900 box super fast. Question is it a way to make the epg load faster? While scroll through the epg I have to wait for it to load the epg.