PJG

Came back from vacation to the new update (X5128i) I installed the update now my box will not start up. Any thoughts?

Worked like a charm thank you!

Can anyone advise on how to clear the background image. I foolishly opened the tab in the settings app titled BG image and now my background says “enjoy breakfast” which i can attest that I do but I really do not want to see it on my television. Thanks in advance for anyhelp

Good morning,

                             Following the update my X5 goes into MAX volume mode without me toggling the switch to on. After i open the BuzzTV 5 utilities tab i can easily toggle the switch off. Is anyone else experiencing this minor glitch?

I did not realize that. I spoke on the phone with a gentleman from California yesterday afternoon, he was able to show me a work around for the remote issue (not powering on) by holding the power button down you are able to restart or shut down the X5 so that for me was an acceptable solution, he also reiterated the OTA update will fix the recording and WIFI problems i am experiencing. Support for this  and other devices is a breath of fresh air in todays sell it and forget it world. Kudos to BuzzTV for their dedication to their products!

Just a quick update to my original post  I have been working with Kuul customer service we anticipate the update will aleviate the issues I am experiencing. 

Both. It cuts out equally on either one

Per my previous post regarding the inability to start the device via the remote. I am also not able to record with either of my services both of which have three connections available to me (it should be noted that I have have the XRS4900 and record with no issues) and the unit constantly drops wifi while all other devices remain stable which points me to the unit itself. Is anyone else having these issues and if so have you come to a resolution? Thank you in advance for any input

I will give it a go. Also Thank you for your replies.

By reset do you mean a factory reset or just resetting (restart within in the settings menu) then allowing it to  restart. If you mean the later then I have done several resets inside the settings app. 

I am using the power supply that came with the unit

Has anyone been experiencing any start up issues with the new X5? By that I mean when i try turn on the device it will not start. I have to unplug and then wait several seconds before plugging  it back in. This just recently started happening I would say in the last two to three days. Once i unplug and then plug it back in it works just fine.

Thank you!

D none of the above. I am not sure what instructions you are referring to. I downloaded via the link from the post from Dishuser above. If you can point me to the instructions you are referring to I will be very grateful.

Thank you

Edit: had I noticed the download tab at the top of the page I would have found the instructions. Sorry for the inconvenience. 

Hi all,

I downloaded the update above, found it in the file manager as a zip file. When I used the mouse on the remote to open it I was given several options. I tried several but the file will not open. My question is 1) how do I open it and 2) how do I install the update once I am able to open the file

Thank you

Agreed. Take it from a long time Shield user this device is a beast on par with if not out performing my shields in almost all categories of streaming.

Two days into the update everything is running as smooth as silk. No error messages, BuzzTV 5 is running so much faster with no lag or buffering. EPG loads faster for some reason as I did not see this as part of the update. A good overall update. Thank you!

Thank you!

Hi All,

           Does anyone know of an .apk that I can download that will serve as a virtual remote control for the XRS4900?

Thank you

Hi,

On Saturday evening I turned on my XRS4900, the normal BuzzTV logo came on-screen but instead of moving onto the what I call "liquid screen" and eventually the home page the screen stayed black (the LED indicator was blue indicating the unit was powered on) I pressed the power button on the remote to shut it down, powered it back up and it booted up as normal. Two hours into watching BuzzTV 5 the unit again went to a black screen this time i could not get it to power down. I unplugged it, waited appx. 15 mins then powered it back up with no issues. I watched programming for another hour or so then called it a night. I had no issues on Sunday at all so I guess I am wondering if anyone else has experienced this type of issue. I should mention after restarting the first time I did a system reset.

Thank you

Thank you!

Does anyone recommend a specific brand of SSD's that may or may not be more compatible with the XRS4900 or can i just assume one is as good as the other?

I whole heartedly agree. I am a long time shield user but I have to say BuzzTV is starting to take over as the king of streaming boxes. I started with the vid stick + about two months ago and when i saw the XRS4900 was taking preorders in early February I did not hesitate. My 4900 came a week ago but due to family issues I was not able to get it set up until this weekend. Blazing fast response time on both my services and several side loaded applications stream without any issues at all.  my only gripe (and it's a small one) is that you cannot dim or turn off the led display on the front of the box it does at times become distracting other than that this machine rocks!