Siddeley

Just a couple of minutes.   I have never used that feature so do not know what the response time typically is.  Did the unplug so will have to wait until it acts up again. 

Acted up again just now with turn on. 

YouTube.  Can do a search pick a video but does not play.  Shows search result icons click on one but no play.  Goes to a black screen.

VOD  . Can pick an icon does not play.     Live tv "menu" pick radio will  play audio.

ivptv is a mac server.

Set to shutdown.  Get the buzz logo etc.  Goes  to home screen briefly for couple of seconds  then automatically to  live tv.  Hard wired connection.  YouTube test will have to wait for the next time it acts up.  Working properly right now. 

It first happened about 6 weeks ago then 2 weeks ago.  Now it has happened 2 days in a row.  When I turn on the U5 I have it set to go to live tv.  The issue is when it is finished its start up procedure I have no video or sound.

I have a loaded guide which shows me which channel I am on,  I can change channels but still no video or sound.  Changing severs does not make a difference.  Menu works.  Home button works.  I have cleared all caches. 

On Kodi I get sound but no video.   Turning off and back on does not work.  To get it to work I have to pull the power and plug it back in.  Hopefully I do not have to do a reset and lose everything saved.  Any suggestions?

Version 5.0.906

I was going to do a factory reset to see if it would fix no stream problem with an iptv service.  I tried to back up the box with a usb stick. 

Now I have a dead android on the screen with access door open,  and android

recovery on the top left in yellow and some options in blue, reboot system now, reboot to bootloader

apply update from ADB, apply update from external storage, etc. etc.

I stuck the usb stick back in got a (no such file or directory).

Unplugging and restart ends up on the same page.

Suggestions?

Outstanding service problem fixed. 

Thank you

Siddeley

I have pulled the 4900 out and replaced it with the 3900 using the cloned mac address from the 4900 and the guide loads extremely fast on it. 

The 4900 may not like how the provider sends the guide.  I do not know.  I don't have clue as to how it works.  Hopefully Buzz can figure out a work around

I would like to use the 4900 but I like to have a guide better so I will use the 3900 until a remedy comes.

This morning checked and the 4900 guide is still slower than the second coming.

Pulled the 4900 out installed the 3900 .

Cloned the 4900 mac address on to the 3900.

Connected went to live tv punched in random channel # hit guide and the page loaded withing 4 seconds.

Scrolled up and down pages in the guide and channels were being loaded.

Swapped 4900 in did a reset waited until the box was done.

Entered server address and connected.

Picked a channel hit guide had that channel on guide loaded took 4 minutes  10 minutes later still have 6 channels loaded still waiting for 2.

Half an hour later page down guide 1 channel loaded.  Page up 2 channels loaded.

It is not my provider that is the problem.   The box and or the software is defective.  the 3900 can fast load the guide

the 4900 cannot and as stated above this box does not have the fast load button shown in Live TV Menu.

Ok thanks will contact the provider to see if there is a fix.  Odd though that the 3900 had no problems loading the guide. 

I transferred the sub from the 3900 to the 4900 so there should have been no change.

I mean the missing fast epg load button

Is this iptv provider issue rather than the buzz box?

Do not have that

Fast Loading EPG  on off choice.  pictured

Thanks for the picture.

Been there.  Under guide/epg settings all I have is :

epg time offset

clear epg.

No fast load option.

Cleared epg still takes the same time.  Cleared cache

No joy.

I searched and could not find a way fast load the epg.  Will have to be led by the hand to the location.  Sorry.

Loading the guide.  I pick a random channel and bring up the guide, it says loading on all 8 channels on that page.  I timed it and it takes 13 minutes to load the 8 channels.

Nothing loads on the page above or below the one I am on.  I have left the guide on for an hour   and it does not

load information on any more pages only the page I am on. 

I did a factory reset just in case I messed things up somewhere when exploring settings.

Same provider for years, same subscription as used on the 3900 which took about 15 minutes to load all the channels. 

There had been some glitches at times but usually works.

Does everybody else have there guide load quickly?

Thank you for the location of the power off  options.  That was one line that I had not scrolled to the end of. 

Maybe  a color change option for settings may come in a future update.

thank once again

settings/configuration/theme - changes color on live tv menu

not on BuzzTV utilities - still dark blue on black

BuzzTV Utilities

Power Options - choices are

default

Live TV (full screen)

channel list

epg grid

I turned the box off with the power button on the remote.  After a period of time it is still generating heat (maybe standby like the 3900 did

as default setting)

Still looking for a setting I may have missed.

When I hit the power button the box stops the signal to the tv but the blue light stays on.  I did see the red light once when first playing with the box but not again.

When going in sub menus like BuzzTvSettings the list on the right has a high light that is a real dark blue against a black back ground very difficult to see exactly where you are.

Can this be changed to a different color so it stands out more.