JamesMyshrall

I have the black screen on VOD and network channels. 

I went to configuration and the video player is default or secondary. Moved to secondary and still getting black screen. I appreciate all suggestions. Hopefully I will get one that will work. 

Again  thankyou

             Jamie

Yes I have tried a VPN and yes it was VOD. Medi Player? I was not aware of more than one Media  Player.  Wish I could have a cure for my problem. I will look for another Medi Player. 

Hello Billy Boeing, I have been unable to find a cure for the problem. We have Fiber Optic internet. Extremely fast internet. I had believed that Bell Aliant is causing the problem.  Just tried to watching a movie on it again. Needless to say I found it to be annoying and shut it down. Please let me know if you find a cure and share it with me.

     Jamie

I kindly thankyou for sharing.  All information is good to have in finding the problem.

       I appreciate all efforts;

                                               Jamie

  Thankyou for your reply.  No spinning wheel. Going to call the provider now and request help.  Will post and let you know if there is any change.  ;

           Jamie

  Thankyou for your reply.  There is no spinning circle.   I would recognize that as buffering ,not enough speed.  This is a black screen.

    Thankyou for your reply I have tried a different HDMI cable.  Will most defintanly will try another HDMI Cable.   I will let you know if this worked. Thank you

  Thankyou for your reply.  I have Fiberoptic with the fastest 5G on the internet.   Speed is not a problem, it is not buffering, it is a black screen.  I am far from a pro and happy to hear thoughts from anyone to cure my problem

  Jamie

  Thankyou for your reply.  I have changed the default player to 2ndary.  I still have the same problem.  My screen still goes black.  It goes black only for a second or two.  It is very much aggravating.  You are watching a program and then the screen goes black for 2 seconds, back on again and I may watch the program for 2 minutes and have the screen go black again for a couple seconds again.  There is no particular  time frame on how long you can watch the program, it may be 2 minutes or it may go 30 minutes before going black.   Just mainly a pain in the a$$.  Any help from anyone would be great.  

  Thank you all for the assistance;

                                         Jamie (James Myshrall)

I have brought the issue to them with no cure.  I shall call them tomorrow and check one more time.

Thank you for you response, Please stay safe.

        Jamie

 My server is Bell Aliant. I can watch netflix, PrimeVideo with no problems.  It is only on my BuzzTV that I'm having the problem with.

  I have an XRS 4500,   When trying to watch a program i am constantly getting a black screen.  This black screen happens quite often.  Anyone having he same problem and is there a cure for the problem?  

        I look forward to a positive answer;

                                                                          James Myshrall