lcole

I just have the default VNC player which was pre-installed. I don't get a pop-up but I do get an error when I set the vod to external. I will try to get a screenshot of the pop-up message and share On my other issue regarding the media format, since the problem is intermittent, as of this morning it was working and I was not able to retest.

Thanks I will try with the free VPN. Regarding the VLC player, yes it is already installed. I am not getting the pop up asking to select the player when I select "external" for vod.

Box is X5. Using Mac. I tried the primary/backup for live/vod and that did not fix the issue. I don't think it's my ISP because this problem has been intermittent. Also I do have a different box with a different service and it's working fine. How do I configure VLC as the third party external player on the box? When I try that it basically just gives me a link saying player not found Thanks

I'm running into an error both on live TV and vod. I have a BuzzTV 5 and am using the default buzztv app. Checking online they were recommendations to switch from primary and backup for live TV or VOD (under settings > configuration > livetv/vod). I tried both with no success. I have also rebooted the box multiple times, cleared cache, rebooted my router and again no success. Confirmed that the box is running on the latest update. Current firmware version: V20240918 Current IPTV version: 5.0.938 The problem just started in the last month and started off as intermittent. I would run into the error one day and not the next. But now for the last 3 days the problem is ongoing.