Poopa

Outstanding help! He has a new big screen Tv... so it is his to boot. All the info is really appreciated.

Thank You! Emporium for your help and quick response. I am worried as to the BT-350 remote pairing and TV setup as I am not to techy and my PowerStation and X5 AX at home work flawlessly now. I think I will just wait and take the extra time at his house, that way he will familiarize himself with the whole install. Again Thank You.

Hello everyone. I have received a new unit that I got for my son. My question is , can I do the newest firmware update to this unit prior to bringing it to his house without doing all the regular setup stuff. It would be nice to give him an already to use unit. Thanks

Absolutely Awesome...Thank You it worked like a charm!

Sorry for the way I have posted this but I am not very techy. Additional info: If I select cancel in the first pic it returns me to the second pic.

Previously my Remote Software update radio button from Home page showed as incapable to receive or install updates. I reset and paired the remote again with no change. This has been doing it for awhile and the remote still functions, however just lately it shows no previous firmware/software in the listings (just hyphens) and it has the popup window stating an update is available. 2 radio buttons are visible (install) (cancel) Selecting/clicking on either one has no response and therefore no update. Any suggestions? Thank You

To Receive the Update, just Press the Home Button on the Remote and wait 60 seconds it should appear I found just press AND HOLD the Home Button on the remote and wait it did appear and installed. Thank You!

Hello again... Just got an update/answer from cs@buzztv to share here is their answer, "Hello yes we have to stop this update from going out for now as there was some issues so no need to worry we will be sending out the other version soon" I hope it is helpful and thanks again for the help.

Old guy here... Thank you for the response! Can you direct me to Buzzes email and is the device ID the MAC address?

Hello all. My x5 ax has not seen this update. I have V 202409918, dated Sept 23 2024. I have tried multiple times with no response. Also when I ask for check for firmware updates for my BT-400 remote for this box it shows V 07 and a popup states "error occurred when checking for new firmware" check again later. Any suggestions?

I encountered the same situ... called my provider and they responded with a different server (info), the same service. Something to do with the android version they said.

No it does not show up. Carried the drive to the computer shop and verified a dead drive. Good call! Thank you for taking the time!

Thanks for the response! Reset as advised and setup and updates achieved no problem...Bonus BUT I have now lost my WD_BLACK SN770 NVMe. It does not show up at all even after a reinstall as per You Tube buzztv directions. Any suggestions?