Dawg

I have an xr4000 buzz box- not powering up. Outlet is good. Any help appreciated.

wired- nptv is my server. I have their latest software update. There is power to the outlet

Buzz box was working great until i just got a new Arris modem/router combo. Now two problems have developed 1-when i try to go to live tv i am getting cannot access portal message 2- an hour later and now the power light button is not even lighting up. Any help much appreciated.