Maloque

53 minutes ago, dishuser said:

I'm referring to your other thread at a different site

in that thread you never mentioned it was vod

Ohhhh ah, you're following me .

Im going to answer there

3 minutes ago, dishuser said:

I asked you about player not format and you never replied until just now

Oh ok, sorry, that was for an audio issue but not this time. Stream format error now. But I put backup or external and it plays. Backup player's better since I can use "recently watched" feature and resume.

Thx for help.

19 hours ago, dishuser said:

you still never confirmed whether you tried other video player

Still never confirmed? Thats my first reply for this issue. I got this issue with 2 servers since june 5. Tried all stream format.

And thx for the idea of external player, plays better, I didn't knew it. Thx

Is anyone has an "Media format not supported" on more movies on demand since the last update?

Finally, I resolved the issue.

Had to unistall buzztv 5 updates, turn surround sound off. 

Then buzztv 5 reinstalled updates by itself and the sound bar is still working

Not me . Only in movies and series.

Anyway, the rest of the update is a lot better so no a big problem

Maybe, Thats directly to the tv and tv sound is out to amplifier through fibre. 

Live tv is working well.

And it worked before the update.

Put it to none, movies doesn't works and put it back to automatic, and does the same thing.

I have the volume bar in vod and serie menu but not while watching a movie or serie

16 minutes ago, Polaybuzz said:

I have this happened before. The fix was in the settings in advanced audio, turn on or off surround sound.

I don't have this option

5 minutes ago, dishuser said:

what video player are you using?

Primary for both, but it does the same with backup too

Just when I watch a movie or a serie, in live tv thats fine

9 minutes ago, Emporium said:

OK.. It says "if the volume can not be adjusted..."

When you turn the option OFF, and you try to use the volume buttons on the remote (The volume buttons in the center area of the remote - bottom left of the dpad, not the programmable ones on the top of the remote), do you see a volume bar on the On-Screen-Display ?

 

No same message instead of the volume bar. 

With the stb volume button, the one in the middle

13 minutes ago, Emporium said:

Did you do as nbs mentioned ? 

From Home, go to settings, buzz tv utilities, volume control, force max volume and set that to off

If you turn that "off" you should have volume bar back.

No when I turn it off, I got the message "if the volume can not be adjusted, please switch to the TV volume control" and when I turn it on, there's anything when I press the volume.

Even the mute button does it.

On 2/24/2024 at 9:57 AM, Maloque said:

I had to turn it on, restart and turn it off. Volume bar came back. Seems to be a bug

Finally it didn't worked.

Cec neither. Still have the same issue.

10 minutes ago, Emporium said:

A classic is super fast here. Has the same CPU as it's bigger brothers the X5 and U5.

Are you wired or wireless ?  Maybe it's the wireless connection causing an issue if you are wireless.   Just as a test, try wired if you can.  Location makes all the difference.

When you say you are using the other apps, are they on the Classic also, or on another box in a different location.  And with the same service ?

 

 

I tried the apps on the classic and on the same service.

I'm wired.

With live tv, that's flawless. But i'm just comparing the speed between tivimate and the box, in vod and series by example. 

But nothing to worry about. Thats fine, juat milliseconds

53 minutes ago, Emporium said:

Would help if you posted WHICH box you have.. BuzzTV 5 runs on nearly a dozen different boxes.. From entry level, to the more powerful.

On an old E2, I would agree it is slow.  On an X5, I would say, something is wrong with your service.

 

 

I got a classic

Hi, I love the buzztv but the vod and tv series menus are really slow loading content.

If I compare to tivimate or televizio, the thunbnails and menu loads really fast.

The interface of the buzz 5 seems to heavy.

What dyou think?

9 hours ago, nbs. said:

Home,settings, buzz tv utilities, volume control,turn force max off

I had to turn it on, restart and turn it off. Volume bar came back. Seems to be a bug

Hi, with the new update, we can't adjust the volume in the vod or series.

It says to switch to tv remote control.

This was available before