Lovell McIlwain

Thank you for telling me where the hard reset is in the event that I need it.

I have plenty of HDMI cables so I will definitely replace it and see if it helps.

 Really appreciate it!

Ok so this is crazy.

Having unplugged my hdmi and plugging it back in it appears my remote is working again.

I honestly dont understand why that would be a factor at all. 

The light in the front is a solid red if that helps. 

Never mind that red light was me not having the HDMI plugged in from shuffling things around. 

I factory reset though the software. I did look for an external reset button but I really didn’t look that hard since I was able to do it though the software. 

This issue has happened twice so far (within days).  I’m looking for any suggestions that I haven’t already tried  

I was streaming on the device when it rebooted out of nowhere.  It seems to boot up fine but now does not respond to the remote unless its factory rested.

 Attaching a USB mouse gets me so far since it doesn’t seem  to be able to really click on any of the apps.  I can get the most over to the app but it doesn’t open when I double click it.

The mouse does  get me far enough to attempt to re-pair the remote but that did not help.

 I’m wondering if there is anything else I can try before factory resting it again for a 3rd time. 

Hello,

I had been watching things on my X5 all day today without issue until about 10 minutes ago. The screen just went blank and has not recovered. Even with a reboot. 

I unplugged it for a while thinking it might be overheated but still a blank screen when I plugged it back in. 

I left it plugged in and running for a while to see if anything changed but again just remains blank. Oddly enough when I touch the X5 it feels cool like it hasn’t been running a while (even after plugging it in and leaving it on). 

Is there a way to externally reset it?  I have only had it maybe 2 weeks, maybe it died on me?

UPDATE: looks like things came back up “somehow”. I will have to keep an eye on it. 

Sorry about posting the live link. I don't seem to be able to edit the post to correct it  

Yes, I agree. This is definitely not an X5 issue at all and definitely thankful that I am able to use another location for Kodi's data.

This is my first Android 11 device (coming from amazon cube) so I wasn't entirely sure what I was dealing with. I remember hearing about the permissions changes and how much trouble it was causing to existing users but I figured by now there might have been a way to "get around it".  Based on some of the suggestions, I'm guessing that is the case. Just in my particular case, nothing worked. I thought the same thing regarding other apps using the protected directory location but so far this is the only app where I copy files back and forth since I have multiple devices that I "sync" updates and whatnot.

Confirming my solution worked.

If anyone else runs into my issue where nothing else seems to work, the instructions can be found at the following location:

https://kodi.wiki/view/HOW-TO:Change_data_location_for_Android

No worries. I have one more ditch effort I am attempting right now.

I am changing the data path in Kodi to a place that I can write to.  I am uploading my files to that location right now. Hopefully, that will get me up and running.

Sorry for not mentioning that in my first post:

Android TV OS Version: 11

Android Security Patch Level: October 1, 2021

Kernel Version: 5.4.125-android11-2-g4d87125cdc7d-ab20220629

Android OS Build: 20221011.20221011 release-keys

I saw another post that you suggested teamviewer and I ran into a different yet same problem.

As I was navigating the directories on the x5 through teamviewer, I would get to the data directory and it would dump me right back to the root directory. It would just keep going in circles like that. It was like the data directory was a symlink back to the root directory or like a crash where it would reset the directory location back to the root directory. It was just weird.

I just tried Solid Explorer and it told me I needed to downgrade to use it?

I have never tried to copy files using a USB stick but I can certainly give that a shot. I can't be that hard to figure out.

From what I can tell having messed with this for hours, I am expecting to see files in /storage/emulated/0/Android/data. So far every directory in the data directory appears to be empty. Even if I could attach a USB stick to the x5, I honestly don't know how to get to the directories I need to.

Doing a little research, there is some way I can connect the x5 directly to my laptop and that should give me access to the entire file system. I have a Mac so I am not sure if it's relevant but when I connected to my laptop, I didn't see a disk pop up as I expected it to. 

Hello,

I am attempting to copy my backup Kodi files to the X5 and I am having some trouble.

So far I have tried using ES File Explorer and X-plore to copy files from my laptop to the X5 but neither of them have worked and I can't seem to track down why.

ES File Explorer just fails for every action I attempt whether it's uploading a file through the "View on PC" or deleting a file through the app itself.

X-plore just doesn't show the content of the directory when I attempt to go to the path that I created.

As far as I am aware,  I am not attempting to access any system files and I made sure to force-stop Kodi just in case any files were in use but I am still not able to copy files. 

Has anyone else run into this issue or know of a way I can successfully upload files?

Thanks