Pinotte Power

10h11

No news from the package reseller. But, I just opened my buzz tv, clicked on live tv and oh magic, the portal loaded along with the channels.

I don't think the fact that I told him last night that buzz tv experts told me to request a MAC reset didn't fall on deaf ears. For how long will this work? I don't know. But a big thanks to all of you who helped a poor newbie with this.

I don't know. Still no news this morning.

Sorry! Post edited.
I will see but if he could have done it, why not have done it. Finally I didn't know if this message came from them or from the buzz tv, anyone know?

«Some are too stubborn.  I am hoping if they are reselling, that they know about a MAC reset.»

Stbemu not working, blue screen Connection error. I told him that I had been advised to ask for a reset of the MAC, I await his answer.

Yet my sister has the same  but with another reseller and they do everything for her remotely. I am discouraged

«The portal address you gave me was not correct Look at the difference between the one I gave you»

With error and without error, always the message: Unable to load the portal

It doesn't get me any further. My mac address is correct, the portal address is correct, the guy tells me that at his place my account is working. But here still the message “Failed to load portal”

«Ask them to do a MAC reset and should be fine.  If they don't know how, time to find a new supplier/reseller. »

I'm going to ask him but if he could do it, it would already be done right?  I know the problem is that I paid for 14 months, I have 6 left to use.

Better and better. The supplier has just written to me that the only thing I have to do is install StbEmu for my subscription to work. Seriously, I have a headache.

«When  I reset my box and it automatically updated from Buzz 4 to Buzz 5, I had to call my iptv provider and he had to "refresh" my mac address in his system, then the box started working, try that. »

He never told me about refreshing my mac address after updating to buzz 5. He just told me that my buzz had a problem.

«Did you ever discuss that earlier  issue with buzz?»

Not me. Apparently the package provider did but I had suggested trying my 2nd buzz tv instead of waiting for a response

on my first buzz tv box, buzz 5 was installed and after that, my iptv subscription no longer worked. So is it a good idea to put this one also with buzz 5?

Yes the box I am currently using is under buzz 4

No, I never entering 2015 on my remote control, why?

I must be stupid, I don't see a green W.

In short, I have already looked for the update of my buzz tv  and it is up to date.

Well, I don't know if I have an image problem but I don't see anything here, sorry

Hi everybody

Since yesterday I can no longer access my iptv subscription on the server. Last night it was working fine, I entered live tv. After when I came back to the living room, I was back on the main buzz tv screen. So I tried to enter live tv again. It sent me to “Server”. So I clicked on my iptv provider's server and got the following message: “Cannot load portal: failed to connect to ******* (port 2095) from / ****** ( port 32964) after 10000ms). I disconnected my buzz tv 4500 xrs, cleared cache, restarted. Always nothing. So I contacted my iptv provider who told me to try another server address. What I have done. I now get the message: “Cannot load portal: Cannot load portal”. He tells me that the problem comes from my buzz tv, that my account works with him. He told me to unplug the buzz tv, then plug it back in. Which I did without success. I await this news. But this is the 2nd time in 8 months that they tell me that my buzz is the problem. I have 2 new boxes. The first time I had a problem in June, I understand, my box had updated from buzz 4 to buzz 5. So I took my 2nd new box and it worked. But there, yesterday, apart from a power outage, nothing else happened. And I still have a problem with my 2nd buzz tv box.

Do you have any idea what I can do? I'm waiting to hear from him but I think he's going to come back and tell me that my problem is my buzz tv box. Sorry if you don't understand my concern, I use a translator, my first language being French. Thanks in advance.