SINNER

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ask your reseller to reset your mac on panel

or confirm url

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Contact your service

I'm the reseller....

That is my Service...

And no I didn't not try the Emu...Because I have many other Buzz and non Buzz boxes running at my place and none had the same problem.

End up  giving it to the customer like that didn't ear from them yet soo I assume is working now or they never shut down the box yet.

Cheers,

I was having same trouble connecting today while setting up XR4500 for someone.

Tried 2 different boxes and both giving me same error.

Brand new XR4500 running Buzz5 all up-to-date .

Cheers,

On 1/20/2022 at 10:28 PM, nbs. said:

The second picture shows that 5.0.653 is installed If you didnt get the update how did you get buzz 5 installed?

To get the Buzz 5 installed is the easier part of all.

I got it from a different box and installed on this one, but the firmware still the old one

Read the second part of my post.

Cheers.

Buzz 5

Last weekend tried so many times to get the beta update finally the box gave me this error.

Some how this box refuse to take it...lol

So I decided to install the IPTV Version 5.0.653 on the old firmware and is working fine...

kind of a "Mix and Match"....

Cheers.

1 hour ago, dishuser said:

have you tried green button?

Yes ...but the green button only opens the side menu and every time the check mark under Audio is on disabled.

 I change it but after a reboot it changes to disable again.

Cheers,

3 minutes ago, nbs. said:

Pm allaboutbuzz with your mac addy He can send you an update to fix the issue

So far is only the last 3 XR 4500 from hundreds of Buzz boxes I have out there.

But this 3 are not in my possession anymore. ( but of course I have all the Mac's )

Actually 1 of them updated the RC control software about 5 times in a row and each time you would reboot it to complete the update it will update again .

Finally I gave up and pair it under settings by putting the remote in pair mode 

Cheers,

Any fix for this yet.

XR 4500 with the latest update keeps on disabling the audio in some channels not all of them no matter what player I choose.

Any help is appreciated.

Cheers,

7 hours ago, Stugots said:

were you able to take the update? when you manually check for update dont press any other buttons on your remote and let it do its updating.

Nope... This box refuse to update strangely out of 10 boxes this one is the only one not taking it... 

I did wipeout and reset the box countless times, checked for updates from the menu, from settings, and always the same results   ( No Updates Found ).

Any help will be appreciated.

Hello guys,

One of my XRS4000 is stuck on Version 4.0.365 V20191007 FIRMWARE and it's not taking the new update to the new Version 4.0385 V20191106 FIRMWARE.

I did everything I could think of to see if it would update but no luck...

I'm getting really frustrated about it.

Any help will be appreciated.

Thanks. 

Note: None of the boxes play on VOD section not sure if it's the new boxes or server issue.