Dwight Trim

All working just needed to use a different domain ending !

so .us doesn’t work with the new update?

Can somebody fix that because there is no country lock

okay so i got it to atleast connect using .nl instead of .us but now im getting the epg and no picture 

no it shows a 404 error code, so im trying to see if they have an alternative url becuase it ends in .us i think the box doesnt like it. when i try a diffrent ending it atleast tries to search etc  

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Since you using XC login have you tried using it with an M3U login instead (just as a test) ?

Something like the url below.  Replacing with Portal URL obviously.  And replace :9999 with your port (if one is needed and used in your portal URL, otherwise removed the port section).  Then replace xxxx and yyyy with your user/password respectively.

http://yourportal.com:9999/get.php?username=xxxx&password=yyyy&type=m3u_plus&output=mpegts

This should work, and if it does it will there is something peculiar with the XC API implementation by your provider.  

Anyhow, try this out first.

just tried this and no luck, this is very frustrating lol 

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Did you try changing the password?
Is there a country lock on the account by chance?

Are you using VPN?

yes i tried that,

no country lock on the account and im not using a vpn but the other xr4500 running buzz 4 works no problem.

i've even tried using hotspot from my phone to see if it was my isp but same problem.

it seems as though it wont read the URL

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this is using the XC API Login and i've tried changing the username and changing it back but still the same issue.

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did you check your portal and credentials are correct? try to put /c in the end of URL. if you have /c try to remove that. contact your iptv provider and ask them if they have different URL to try (sometime they have more than one).

also, try to remove/delete server and try to add again and see if that helps.

yes, i tried that with  no luck

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Server was working before but ever since update I keep getting this message 

“Cannot load portal: Not Found”

it’s definitely not a server issue because my other box running buzz 4 is perfectly fine. 
 

how could I fix this?  Have a few clients of mine down as well because of the same issue.