Kerruptor

27 minutes ago, allaboutbuzz said:

It should

It was tested 

Thanks same to you. 

 

I did the update and everything seems fine and it corrected the startup problem ..... just fyi.

On 12/22/2020 at 11:52 AM, allaboutbuzz said:

Update has Resumed 
V20201218 FW + 4.0.494 Buzz 4

It will be rolled out in stages, all users will receive by Dec 24th.

Thankyou for this.  Hopefully this fixes the startup/shutdown problem with the XRS 4000.  Merry Christmas.

46 minutes ago, dishuser said:

strange

I turned my box off last night and it's still off

not sure why you're using suspend

I'm using suspend because if I try to do a full power off, the box turns back on by itself and won't stay shut off.  This started after the June update and they've said it would be fixed.  The only way to shut it totally off is to unplug it which is my complaint.  I was told to be patient.  Because of this issue I won't buy another Buzz product.

2 hours ago, dishuser said:

it's not in standby

it's suspended

so how can it update when it's off?

I don't think you understand what I'm saying.  I know the Buzz box won't do a firmware update until I turn it on.  The box won't shut off.  The only way I can shut it off is to unplug it.  When I leave it plugged into power, I put it to suspend as you say.  When I unplug the external drive to copy a new movie to the drive and then reconnect that drive to the suspended box it won't recognize any new files that have been added to the external drive until I unplug the box and re-power it.  Before the June update the box would shut off without unplugging it and any new files added to the portable drive would be recognized but not now if it's put to suspend.

I don't expect it to update the firmware just the directory on the external drive that I attach to view downloaded movies.  When I copy a movie from my pc to the external drive and then plug the drive back in to the Buzz box, the movie won't show in the directory until I depower the box completely, so if it is on standby it won't show any new files that have been added to the drive.

Buzz keeps coming out with new boxes when there's still problems with recent ones that need fixes.  Promises made to fix the shutdown problem never kept.  I use my XRS 4000 for movies that have been downloaded.  With the box on standby, it won't update the file directory on the external usb drive so I still have to unplug the power supply to get it to update.  What a annoyance.  I was given a recommended replacement for Buzz boxes that seems promising.  I know the Buzz support just isn't acceptable.

16 hours ago, Avenger said:

No news is good news, but in that case i think it doesn't apply, i'm waiting for that firmwire upgrade with impatience.

Don't hold your breath.  They've been promising a fix since the last update.  It'll be the last Buzz product I'll buy.

On 10/13/2020 at 11:59 AM, nbs. said:

you'll just have to be patient

It'll be fixed with the new file

How long to we have to be patient?  I would think Buzz would want to repair this before people start considering alternative boxes.  I was pleased with my first Buzz box XPL3000 so I bought the XRS4000 but I think I'd have to reconsider getting any other Buzz products due to this issue.  We've been told the fix will be released long ago and 5 months have transpired since the last update.  I hate complaining but this is a real annoyance.

On 9/15/2020 at 2:32 PM, allaboutbuzz said:

We have been testing a solution for a week now
Once it passes internal testing, we will release it to Beta

So far it hasn't failed internal testing.

Is this going to be fixed anytime soon?  So frustrating to have to keep unplugging the box since the June update.  How do you get the beta version?  I'd be willing to try it.

1 minute ago, allaboutbuzz said:

We have been testing a solution for a week now
Once it passes internal testing, we will release it to Beta

So far it hasn't failed internal testing.

Thanks for the update.  Happy to hear it's being addressed.

Is there any update on when this will be fixed.  Having to unplug the XRS4000 after every use is really a pain.  It worked fine before the June update.  Would be nice to see it fixed .... just saying.

2 hours ago, nbs. said:

your box shutting off has nothing to do with kodi

It's funny that it stayed off all night and then I posted that.  Two hours after I posted that it stayed off, it started back up on it's own.  Guess I got too excited .... ha!

On 6/21/2020 at 8:41 AM, nbs. said:

 Issue has been reported a few times already 

Thanks

I was able to do a temp fix by going to settings, advanced settings  power key definitions and selecting suspend A quick hit of power key will turn it off (for me anyway)

Try it and report if it works for you

I was using Kodi 18.6 along with a usb hard drive and updated it to Kodi 18.7.  After the Kodi update, the box now shuts off and stays off.  Just fyi.

1 hour ago, nbs. said:

In menu ,configuration, do you have start on  boot on?

If that doesnt help we just have to wait for fix

In my settings, the start on boot on was set to off.  I changed it to start on boot on .... on and it still started on it's own after about being shut down for a couple of minutes.  Just fyi.  Thanks.

On 6/21/2020 at 8:41 AM, nbs. said:

 Issue has been reported a few times already 

Thanks

I was able to do a temp fix by going to settings, advanced settings  power key definitions and selecting suspend A quick hit of power key will turn it off (for me anyway)

Try it and report if it works for you

I've tried the suspend option and it still restarts.  Quick hitting the power button only restarts the box for me.  Only option is unplugging the power supply.

Is there a fix to be released to stop the XRS4000 from restarting on it's own?  It's a pain having to unplug the power supply when it's in a entertainment unit.

Installed the June 17 update on my XRS4000  and now after I shutdown, it starts back up on it's own after about 5 minutes.  I had to unplug power to the box to prevent it from restarting on it's own.

On 6/7/2020 at 1:45 PM, Kerruptor said:

I have the same problem with my Buzz XRS4000.  Have to press the buttons several times to get it to work.  I also have a Buzz XPL3000 that came with 2 remotes, so I took the spare and tried it and it works like a charm on the XRS4000.  Proves there's a problem with XRS4000 remote I'd say.

I contacted BuzzTV and explained my problem.  Their reply was the remote is only warrantied for 3 months.  I purchased mine in November so I'm SOL.

I have the same problem with my Buzz XRS4000.  Have to press the buttons several times to get it to work.  I also have a Buzz XPL3000 that came with 2 remotes, so I took the spare and tried it and it works like a charm on the XRS4000.  Proves there's a problem with XRS4000 remote I'd say.

I have the same problem.