3 hours ago, Emporium said:

Glad it fixed your problem.. But I don't see anything in the Release notes about XC API.  Unless it was very minor that it was fixed, but didn't make the list.

-----------------

V5.0.0957
New Buzz 5 App Update
Jan 19th, 2026

Changes: 
- Updated Weather Widget**957**
- **Fixed Catch-Up on Mac Servers**
- Added New QR/Web Server Feature to Server Settings to allow you to edit or add new
servers remotely via Code or QR on website
- Fixed Subtitles Bugs
- Update Primary and Backup Players

----------------

 

 this update are for certain boxes? mine x5 is still on 956.

On 12/28/2025 at 10:57 AM, Saki said:

Good afternoon,

There seems to be a bug on the Buzz e5 or classic with the backup player where it kicks you out of the Buzz 5 emulator and back to the home screen whenever it lands on a channel that says unknown stream or no video kicks in, note stream format setup as automatic.

I have played around with the stream type from automatic to ts or m3u. Some channels work better on the m3u while others work better on the ts stream format. Unfortunately, the kicking you out to the home screen is still prevalent but not as much as the automatic option.

the problem seems to have become more noticeable after the latest update.

I sideloaded tivimate to the box, and it recognized all the different stream types on the landed channels automatically with a much better and smother channel changes. Not once kicks out to the home screen.

Primary mode never kicks out to home screen but it won't recognize certain stream types.

This is happening on more than one end user using the e5 models and the classic models.

Can buzz can implement the different stream types into the primary player instead of changing the stream type and format.

thanks

 

yes i noticed that too since i bought  my x5,  primary player does not recognize different kinds of formats although is been better with the latest updates, never had that problem on a different box same provider.

2 hours ago, Poopa said:

Hello all.

My x5 ax has not seen this update. I have V 202409918, dated Sept 23 2024. I have tried multiple times with no response.

Also when I ask for check for firmware updates for my BT-400 remote for this box it shows V 07 and a popup states "error occurred when checking for new firmware" check again later.

Any suggestions?

same issue with my x5

45 minutes ago, Emporium said:

Did you do a full reboot after the update ?  Try power cycling the box.

 

Yes I did a full reboot turn it off and on again and still freezing, I guess I’ll have to wait and see what it is Could be the new player

Thanks for the update, but i seeing more freezing on channels with this update could be on the server side don't know.

x5 ai 64

Thanks emporium! That worked great! 

no i don't have a 5.1 surround system, will try that.

Hello,

There is a problem with the sound going all the way and can’t be controlled with the remote. A message pops up saying to use a tv remote to adjust volume. Notice this happens on channels with a 5.1 sorround sound. Running the latest update.

SAMSUNG MUF-64AB/AM FIT Plus 64GB - 300MB/s USB 3.1 Flash Drive Formatted  extfat and only happens when using it.

like what? all i noticed is that it happens when time shift is on. every top of the hour it freezes. using a usb flash drive.

a new bug that i noticed when using time shift is that every time it hits the top of the hour it freezes for like 20-30 seconds every time,

using a x5 box.

Having same issue using a x5, end up just disabling. Notice when disabled channels with different streams come in using xc login. Waiting for an update that will get this box running the right way.

28 minutes ago, allaboutbuzz said:

When you switch them. You need to reload the server to have them switch to the stream type you selected. 

How do you reload the server? By hitting refresh? Cause I did that.

14 minutes ago, allaboutbuzz said:

So same errors on both TS and HLS streams? 

yes on both, i  was trying  it right now on both settings and it froze, buzz tv 5 restart it by itself.

42 minutes ago, allaboutbuzz said:

Have you tried changing the stream type in Configuration from TS to HLS

And refreshing/reloading the server?

Might get rid of those errors.

Yes I have many times , I already reset the box like two times and start all over. Don’t know what to do anymore.

1 hour ago, allaboutbuzz said:

There is the Primary Player that can be switched in VOD Player options of Configuration Menu

Backup Player is Libvlc, which is VLC without the UI of VLC
You can also try External Player on VOD as well, and try to see if MX Player or VLC or any other player gives the same issue.

 

Our next update of the Buzz app on X5 resolves some non fatal issues that showed up in logs, so might fix the getting kicked.

The reason I used the backup is beacause the primary doesn’t work is telling me that the media is not recognized , try to use VLC or something else with no luck telling  me an error also

i know is the box cause i have a different box and a tablet using an app and i don't have these problems.

18 minutes ago, allaboutbuzz said:

What are the bugs that need to be fixed on the X5? 

there is a couple , one is when playing a video on demand and using the backup player it takes a long time for the video to start playing also when stooping the video the box just freezes for a while then it goes to the main menu. also when using buzz tv5 for live TV and i surf to different channel suddenly it freezes and kick me out to the main menu or i have to restart the box. sometimes it doesn't let me connect to the server for some reason takes a couple of restart to connect again. using XC Login, using the latest firmware 20221011 Firmware Version
5.0.775 Buzz 5 App Version

On 11/14/2022 at 8:33 AM, Flyinghigh said:

I feel they are posting in frustration because the darn boxes will not play as expected.

I'm in the same boat man really! since i bought the x5 it has not been what i expected a lot of bugs needs to be fix. hoping they will get all figure out and getting running the way it suppose to.

On 11/14/2022 at 8:33 AM, Flyinghigh said:

I feel they are posting in frustration because the darn boxes will not play as expected.

I'm in the same boat man really! since i bought the x5 it has not been what i expected a lot of bugs needs to be fix. hoping they will get all figure out and getting running the way it suppose to.

I’m using xc  login. One channel with this problem is channel number 1 on papiao server. Using primary player.

Using backup player 

20220919 Firmware Version
5.0.766 Buzz 5 App Version

Having problems with watching channels , some channels come in with primary player and others don't ,

switch to secondary player and now some channels don't come in and time shift doesn't work. frustrating! wouldn't  be better to  have one player with all sound and video codecs? connected using xc login.

I noticed when strolling through the guide and select a channel it takes a while for the screen to go to full size also  sometimes it freezes. connected using XC Login.

Hopefully they will have an update soon! this little box is running kind of buggy seen random crashes also would be nice if they add more features like other boxes. running 20220811 Firmware Version
5.0.759 Buzz 5 App Version.

thanks!