Hello, I'm using the BuzzTV XRS4500 box and recently just ran into an issue while trying to watch a video. I stated watching and noticed some subtitles. I hit the green button to access the audio/subtitle menu. While trying to disable the subtitles, I accidentally went down to the audio section and selected "disable" . It immediately shut the audio off. I tried to select the English track again and the box checks back and I exit the audio menu, but no audio (video still playing). If I go back into the audio menu, it shows a check beside disabled and not the English track I selected.
If I hit the guide (EPG) button while the silent VOD movie is playing, the movie shows in the small upper right mini video and the movie is playing with the audio. I try to close the EPG and it boots out and goes to a channel in the EPG. I've tried to clear the cache and VOD watched memory, but no luck. Anyone else experienced this? I have Firmware V20211108 and IPTV version 4.0.530. Anyone have any advice regarding this issue?
VOD Audio Disabled & Won't Switch Back
in XR4500 / XRS4500 / XRS4500 MAX
Posted · Edited by Lawrence Parasram
Hello, I'm using the BuzzTV XRS4500 box and recently just ran into an issue while trying to watch a video. I stated watching and noticed some subtitles. I hit the green button to access the audio/subtitle menu. While trying to disable the subtitles, I accidentally went down to the audio section and selected "disable" . It immediately shut the audio off. I tried to select the English track again and the box checks back and I exit the audio menu, but no audio (video still playing). If I go back into the audio menu, it shows a check beside disabled and not the English track I selected.
If I hit the guide (EPG) button while the silent VOD movie is playing, the movie shows in the small upper right mini video and the movie is playing with the audio. I try to close the EPG and it boots out and goes to a channel in the EPG. I've tried to clear the cache and VOD watched memory, but no luck. Anyone else experienced this? I have Firmware V20211108 and IPTV version 4.0.530. Anyone have any advice regarding this issue?