Agreed. I bought the buzztv box after playing with firesticks for years because of the far superior hardware. I considered the nvidia shield myself but it basically hasn't been updated hardware wise since what...2015? Honestly if I'd known I wouldn't have root to be able to remove preinstalled software and customize it as I saw fit to take advantage of the superior hardware I'd have never bought it. I also didn't understand how closely the remotes are tied to buzztv. One stray click in the dark and the boxes iptv software kicks in...
Also the fact that (beta) updates are tied to my mac address and that it updates itself without user interaction is, no offense, kinda lame as I've never seen that before. I recently had to do a factory reset because after I started the box it was, evidently, updating in the background while I was hitting buttons on the remote. This caused the buzztv app to crash when it started resulting in a never ending loop of buzztv starting then crashing rendering the device unusable. It seemed easier and quicker to do a factory reset rather than try to troubleshoot the issue without root. With root it would likely have been as simple as booting to recovery and reinstalling the update or rolling it back with a system backup (more on that later...).
I really don't understand the thought process involved here. We're not trusted to administrate a device we own? To much grief to support users who bork their boxes? I have to assume the tv sign guys and other normal users who don't experiment much are too likely to get into trouble with root? Why not just not deny support for rooted users?
Another issue is there's no way to backup the box for when something does screw up. What happened to the advertised " Full System Backup / Restore" as shown at https://buzztvglobal.com/collections/buzztv-boxes/products/buzztv-xrs-4900-ultra-hd-iptv-box-free-usa-canada-wide-shipping ? With a way to fully backup and restore the box those mishaps wouldn't be as much of an issue.
Please don't take this as a rant trying to slam the entire project. As I said the hardware is superior and as somewhat of a power user I'm just trying to objectively point out issues that I have encountered as I'm sure have others.
Altho I have enjoyed the xrs4900 hardware I think I'm gonna sell out if my current quest to obtain root fails.
As PapaS said 'Different strokes for different folks'.
My 2 cents...
forkup