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Losing Sound


TheGhost

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Ok now before you try and blame the service it isn't the service for

this issue.

Basically what happens is the sound just randomly cuts out on my buzz tv

box only. Now I have my providers app as well and when the sound cuts out on

my TV using my BuzzTV box the sound is perfectly fine still on their app and

doesn't cut out. This isn't an issue with the provider because it only happens

on the BuzzTV box!

Basically what happens is the sound just randomly cuts out and I still have video

but no audio and then it just randomly comes back again.

 

This is most definately an issue with the BuzzTV box itself.  Please fix this

immediately.  As I said the sound stays on and works perfectly on their app

when I am watching it at the same time with my tablet but cuts out

on my buzztv box so I have NO sound what so ever on my buzz TV box.

This is annoying you need to fix this.  This is most definately an issue with

the BuzzTV box because the sound works perfectly on their app or even Perfect

Player on my tablet using either one.  But on BuzzTV the sound randomly

cuts out and it isn't just one channel either it does it randomly on various channels.

 

This is again an issue with the BuzzTV box and NOT the provider.

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On 3/13/2021 at 12:44 PM, TheGhost said:

Ok now before you try and blame the service it isn't the service for

this issue.

Basically what happens is the sound just randomly cuts out on my buzz tv

box only. Now I have my providers app as well and when the sound cuts out on

my TV using my BuzzTV box the sound is perfectly fine still on their app and

doesn't cut out. This isn't an issue with the provider because it only happens

on the BuzzTV box!

Basically what happens is the sound just randomly cuts out and I still have video

but no audio and then it just randomly comes back again.

 

This is most definately an issue with the BuzzTV box itself.  Please fix this

immediately.  As I said the sound stays on and works perfectly on their app

when I am watching it at the same time with my tablet but cuts out

on my buzztv box so I have NO sound what so ever on my buzz TV box.

This is annoying you need to fix this.  This is most definately an issue with

the BuzzTV box because the sound works perfectly on their app or even Perfect

Player on my tablet using either one.  But on BuzzTV the sound randomly

cuts out and it isn't just one channel either it does it randomly on various channels.

 

This is again an issue with the BuzzTV box and NOT the provider.

Please PM me 

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  • 2 months later...

Running the xr 4900 same sound lost !! Go up a channel and back then ok for a bit. Some days no problems other days it’s bad. 

Running a different brand of box and it’s 7 years old no problems on sound loss 

it the player,  a bug of some sort 

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10 hours ago, Rinny1 said:

Running the xr 4900 same sound lost !! Go up a channel and back then ok for a bit. Some days no problems other days it’s bad. 

Running a different brand of box and it’s 7 years old no problems on sound loss 

it the player,  a bug of some sort 

I have no sound issues on the 4900 using same service with secondary player

Edited by nbs.
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10 hours ago, DRAG00N519 said:

That happens to me when I use the default player and then when I switch to the secondary player some streams lag

I experience this both on the 4900 and 3000 using secondary player on wickediptv. It must be a codec issue but I love my secondary player, always have lol

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I'm using a completely different app for my IPTV service and everything's working perfectly so there must be a issue with both players to be fair I have the same issue when I use OTT navigator which is another IPTV app right now I'm using IP TV extreme pro 

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Correct secondary player ok for sound but the pic will lock up on secondary 

 

am on default player 

it’s hit and Miss or really bad some days 

I know it’s the server end for glitches etc

but the other brand no sound loss 

Thanks 

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36 minutes ago, nbs. said:

It was posted elsewhere that the sound issue was not present on a different portal on your service

Try p3

My service doesn't allow m3u and if I use the Mac portal my service is locked on one device and I want to use multiple devices so I can't do that

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  • 6 months later...

This issue is still occurring on December 19 2021 I am still getting the

same issue that I reported way earlier this year this issue still isn't fixed.

I am running the latest firmware and it still isn't fixed..

 

Current Firmware Version: V200211111\

Current IPTV  Version 4.0.522

 

So this issue isn't still solved even with the most recent

Firmware.

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7 minutes ago, TheGhost said:

This issue is still occurring on December 19 2021 I am still getting the

same issue that I reported way earlier this year this issue still isn't fixed.

I am running the latest firmware and it still isn't fixed..

 

Current Firmware Version: V200211111\

Current IPTV  Version 4.0.522

 

So this issue isn't still solved even with the most recent

Firmware.

what did allaboutbuzz say when you messaged him?

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8 minutes ago, Rinny1 said:

Same problem also !!

allaboutbuzz said it’s fixed but still ongoing problem  (work in progress??)

small glitch kicking the sound out on default player 

secondary player will lock up 

Did you tell him it's not fixed?

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