TheGhost Posted January 23, 2021 Share Posted January 23, 2021 So I was given a M3U and a EPG line by the provider I have entered both and yes they are correct but yet the EPG isn't populating on my Buzz TV XR 4000 now if I use Perfect Player on my Tablet using the same information it works and I see the EPG but when I use the same information on my Buzz TV XR 4000 box the EPG isn't populating. Again the line is correct I have checked it over and over again the issue isn't with the line. I believe that this is an issue with the BuzzTV Software. Otherwise why would the EPG work on Perfect Player on my Tablet and it shows all the data. The BuzzTV XR 4000 box is running Firmware Version: V20201219 All I get for the EPG is "No Information" coming up the URL for the EPG is correct but no EPG data is being displayed.. why? Please fix this! Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 23, 2021 Share Posted January 23, 2021 try using xc api instead enter url,username and password Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 25, 2021 Share Posted January 25, 2021 On 1/23/2021 at 12:32 AM, TheGhost said: So I was given a M3U and a EPG line by the provider I have entered both and yes they are correct but yet the EPG isn't populating on my Buzz TV XR 4000 now if I use Perfect Player on my Tablet using the same information it works and I see the EPG but when I use the same information on my Buzz TV XR 4000 box the EPG isn't populating. Again the line is correct I have checked it over and over again the issue isn't with the line. I believe that this is an issue with the BuzzTV Software. Otherwise why would the EPG work on Perfect Player on my Tablet and it shows all the data. The BuzzTV XR 4000 box is running Firmware Version: V20201219 All I get for the EPG is "No Information" coming up the URL for the EPG is correct but no EPG data is being displayed.. why? Please fix this! PM me please Thanks Quote Link to comment Share on other sites More sharing options...
TheGhost Posted February 2, 2021 Author Share Posted February 2, 2021 On 1/23/2021 at 8:34 AM, dishuser said: try using xc api instead enter url,username and password Tried that didn't fix the issue. Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 2, 2021 Share Posted February 2, 2021 21 minutes ago, TheGhost said: Tried that didn't fix the issue. Did you pm allaboutbuzz? Quote Link to comment Share on other sites More sharing options...
Leafs99 Posted February 21, 2021 Share Posted February 21, 2021 Epg doesn’t populate in the buzz app until I land on a specific channel and then it will be visible on that channel but the remaining channels are still blank until i land on them. The epg will stay on the channels that I did land on. how can we get the epg to prepopulate before I head to those channels? I also noticed that the channel changes are slow and need to press ok a few times before it kicks in. factory reset did not resolve the issue, a different provider was tried and same issue,. the 3000 model works perfect. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted February 22, 2021 Share Posted February 22, 2021 10 hours ago, Leafs99 said: Epg doesn’t populate in the buzz app until I land on a specific channel and then it will be visible on that channel but the remaining channels are still blank until i land on them. The epg will stay on the channels that I did land on. how can we get the epg to prepopulate before I head to those channels? I also noticed that the channel changes are slow and need to press ok a few times before it kicks in. factory reset did not resolve the issue, a different provider was tried and same issue,. the 3000 model works perfect. What type of server are you using MAC XC Login M3u Quote Link to comment Share on other sites More sharing options...
Leafs99 Posted February 22, 2021 Share Posted February 22, 2021 Mac and using ok3 Quote Link to comment Share on other sites More sharing options...
dishuser Posted February 22, 2021 Share Posted February 22, 2021 clear epg and see if it populates Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 22, 2021 Share Posted February 22, 2021 (edited) Guide is off on that service Edited February 22, 2021 by nbs. Quote Link to comment Share on other sites More sharing options...
Leafs99 Posted February 23, 2021 Share Posted February 23, 2021 Is it still off on that server because it’s still not working as of 7:36 pm eastern time. i have tried the clear epg option as per dish user feedback , even tried changing the epg offset to a different time slot and still not populating. I can only get it to populate on 1 channel on a time when I land on it. thanks Quote Link to comment Share on other sites More sharing options...
dishuser Posted February 23, 2021 Share Posted February 23, 2021 33 minutes ago, Leafs99 said: Is it still off on that server because it’s still not working as of 7:36 pm eastern time. i have tried the clear epg option as per dish user feedback , even tried changing the epg offset to a different time slot and still not populating. I can only get it to populate on 1 channel on a time when I land on it. thanks it is working fine on my 4500 can't test the 4000 since it's mac only Quote Link to comment Share on other sites More sharing options...
Leafs99 Posted February 23, 2021 Share Posted February 23, 2021 Damn.. Can a server just fail on a certain type of box? I loaded up a different manufactured box altogether and the guide loaded smoking fast. i transferred my Mac to the non buzz box and bingo guide working amazingly but everything else is garbage on that non buzz box. i hope it’s not my buzz box . I’m wondering if I should bring it in to worldwide satellites in Mississauga to get it replaced. If so, this will be the third box out of so many that I picked up that may have an issue. the other 2 boxes had a wifi dropping problem but they swapped them out for me and the new ones are running perfect and I haven’t heard from my end users about anymore issues thanks Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 23, 2021 Share Posted February 23, 2021 1 hour ago, Leafs99 said: Is it still off on that server because it’s still not working as of 7:36 pm eastern time. i have tried the clear epg option as per dish user feedback , even tried changing the epg offset to a different time slot and still not populating. I can only get it to populate on 1 channel on a time when I land on it. thanks its not the box Quote Link to comment Share on other sites More sharing options...
Leafs99 Posted February 23, 2021 Share Posted February 23, 2021 I will monitor it for a few more days. Do you have anymore insight on what is happening at the server side of things. Xxx has the best support out there . thanks Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 23, 2021 Share Posted February 23, 2021 not the spot to be discussing servers Quote Link to comment Share on other sites More sharing options...
Lantzco Posted February 28, 2021 Share Posted February 28, 2021 On 2/21/2021 at 12:00 PM, Leafs99 said: Epg doesn’t populate in the buzz app until I land on a specific channel and then it will be visible on that channel but the remaining channels are still blank until i land on them. The epg will stay on the channels that I did land on. how can we get the epg to prepopulate before I head to those channels? I also noticed that the channel changes are slow and need to press ok a few times before it kicks in. factory reset did not resolve the issue, a different provider was tried and same issue,. the 3000 model works perfect. Yeah mine does this to Quote Link to comment Share on other sites More sharing options...
Leafs99 Posted February 28, 2021 Share Posted February 28, 2021 It’s fixed now. Was a server problem. Not the box Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted March 1, 2021 Share Posted March 1, 2021 On 2/28/2021 at 6:59 AM, Lantzco said: Yeah mine does this to You have given the same response to a completely different thread without any other context or information. Quote Link to comment Share on other sites More sharing options...
TheGhost Posted March 13, 2021 Author Share Posted March 13, 2021 On 2/2/2021 at 4:04 PM, nbs. said: Did you pm allaboutbuzz? I am not PMing anyone they need to put a patch out to fix the issue. This needs to be immediately patched and fixed. Quote Link to comment Share on other sites More sharing options...
TheGhost Posted March 13, 2021 Author Share Posted March 13, 2021 On 2/28/2021 at 7:55 AM, Leafs99 said: It’s fixed now. Was a server problem. Not the box No it isn't fixed that is why i am reporting it. The issue isn't fixed also the issue which is why I am reporting it here. Also the issue with the Blue tooth has stopped responding is also not fixed which they claim they fixed in the last patch as well. Neither issue is resolved. Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 13, 2021 Share Posted March 13, 2021 considering allaboutbuzz is the one who does the patches would you not think he would need info to fix the issue? Quote Link to comment Share on other sites More sharing options...
nbs. Posted March 13, 2021 Share Posted March 13, 2021 2 minutes ago, TheGhost said: No it isn't fixed that is why i am reporting it. The issue isn't fixed also the issue which is why I am reporting it here. Also the issue with the Blue tooth has stopped responding is also not fixed which they claim they fixed in the last patch as well. Neither issue is resolved. Why are you quoting leafs His issue was fixed and it was a server issue Quote Link to comment Share on other sites More sharing options...
TheGhost Posted March 13, 2021 Author Share Posted March 13, 2021 2 minutes ago, nbs. said: Why are you quoting leafs His issue was fixed and it was a server issue That person should not even be reporting his issues here he has hijacked my thread he should have created his own thread! are you a mod here? if not then please be quiet. Quote Link to comment Share on other sites More sharing options...
TheGhost Posted March 13, 2021 Author Share Posted March 13, 2021 5 minutes ago, nbs. said: considering allaboutbuzz is the one who does the patches would you not think he would need info to fix the issue? They have issues tickets were opened about both. But the issue isn't fixed. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.