dishuser Posted December 31, 2020 Share Posted December 31, 2020 1 minute ago, Joshuas Gems said: Yes, I have not had time to play around with it yet as I have been busy hard resetting boxes for customers. Although its not BUZZ fault users are too lazy/dumb/ignorant whatever to follow a simple video. ROFLMAO that's why I never help someone in person they get lazy and expect help again and again 1 Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted December 31, 2020 Author Share Posted December 31, 2020 2 minutes ago, Joshuas Gems said: Well if you tell me what to do to get subtitles working again I can do it. I did in a previous post I'll copy and paste it again   This might be a compatibility issue with the update we did on the version of the Secondary Player that was apart of this OTA for the specific server you're using.  If you try the Default Player it should work  However if you PM me, am sure I can help fix it for you on the secondary Player.   Quote Link to comment Share on other sites More sharing options...
Joshuas Gems Posted December 31, 2020 Share Posted December 31, 2020 1 hour ago, dishuser said: that's why I never help someone in person they get lazy and expect help again and again I don't help them in person. However, these users pay my bills. Gotta give the help and just hope they retain some of the basics for later Quote Link to comment Share on other sites More sharing options...
Guill C Posted December 31, 2020 Share Posted December 31, 2020 I read all posts about the FW update topic and you all say that the update is released since at least 3 days. I try to get it many times a day for the last 3 days and can’t get it. Always the same NO UPDATES FOUND ! Why ? I am still running FW version V20200624 on my Buzz XRS4500 Quote Link to comment Share on other sites More sharing options...
nbs. Posted December 31, 2020 Share Posted December 31, 2020 update is rolled out in stages If you dont have it a couple of days pm allaboutbuzz or email buzz with your serial number Quote Link to comment Share on other sites More sharing options...
Guill C Posted January 1, 2021 Share Posted January 1, 2021 Ok thanks nbs, I’ll wait a few more days. 1 Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 2, 2021 Share Posted January 2, 2021 (edited) Guys it is me but i have lost the CC option on the buzztv app??it is there but it shows Disabled?before I had the option to select what ever is available but now the same server nothing is available, I've tried other servers nothing is available , what's going guys? I thinking I will reverse back to the older version ,is possible to go go back to older version? Ok now I see it ,I already msg @allaboutbuzz about this problem Edited January 2, 2021 by Nelutz Edit Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 2, 2021 Author Share Posted January 2, 2021 16 minutes ago, Nelutz said: Guys it is me but i have lost the CC option on the buzztv app??it is there but it shows Disabled?before I had the option to select what ever is available but now the same server nothing is available, I've tried other servers nothing is available , what's going guys? I thinking I will reverse back to the older version ,is possible to go go back to older version? Ok now I see it ,I already msg @allaboutbuzz about this problem This on Default and Secondary Player? Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 2, 2021 Share Posted January 2, 2021 9 minutes ago, allaboutbuzz said: This on Default and Secondary Player? Secondary player Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 2, 2021 Share Posted January 2, 2021 18 minutes ago, Nelutz said: Secondary player Must be something buzz missed with your server. I have option in secondary when the channel has it Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 2, 2021 Share Posted January 2, 2021 1 hour ago, nbs. said: Must be something buzz missed with your server. I have option in secondary when the channel has it I msg @allaboutbuzzthey look in to it to fix it Quote Link to comment Share on other sites More sharing options...
JKA Posted January 3, 2021 Share Posted January 3, 2021 I think I may have found a bug in the epg code that was not apparent to me prior to the update. Since the update, the epg duplicates the current channel info, and inserts it into the next available time slot. I tried it on every service I have, and it’s the same.  start on the left side of the epg and pick a show to watch. Now look on the right hand side below the Picture in Picture to upcoming shows. You will see the current show info being displayed at the starting time at the top.  You will then see the same info for the next time slot. it’s not showing the right information.  hope this helps. Jim. Quote Link to comment Share on other sites More sharing options...
JKA Posted January 3, 2021 Share Posted January 3, 2021 (edited) Edited January 3, 2021 by JKA Add photo Quote Link to comment Share on other sites More sharing options...
Nelutz Posted January 4, 2021 Share Posted January 4, 2021 On 1/2/2021 at 2:12 PM, nbs. said: Must be something buzz missed with your server. I have option in secondary when the channel has it Even with the primary player I don't have CC with my server , I hope a updated version of the buzztv app will be released Quote Link to comment Share on other sites More sharing options...
kabbunky Posted January 4, 2021 Share Posted January 4, 2021 Is there a way to stop the unit from automatically scanning WIFI? Several users are unable to hard wire their units and when the unit scans for WIFI (after successfully signing on to their router), the signal drops during reload and anything being watched at the time shuts down. Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 4, 2021 Share Posted January 4, 2021 5 minutes ago, kabbunky said: Is there a way to stop the unit from automatically scanning WIFI? Several users are unable to hard wire their units and when the unit scans for WIFI (after successfully signing on to their router), the signal drops during reload and anything being watched at the time shuts down. turn wifi off Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 4, 2021 Author Share Posted January 4, 2021 On 1/2/2021 at 7:43 PM, JKA said: I think I may have found a bug in the epg code that was not apparent to me prior to the update. Since the update, the epg duplicates the current channel info, and inserts it into the next available time slot. I tried it on every service I have, and it’s the same.  start on the left side of the epg and pick a show to watch. Now look on the right hand side below the Picture in Picture to upcoming shows. You will see the current show info being displayed at the starting time at the top.  You will then see the same info for the next time slot. it’s not showing the right information.  hope this helps. Jim. Try clearing EPG in configuration menu Do a reboot And see if that fixed the issue. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 4, 2021 Author Share Posted January 4, 2021 1 hour ago, kabbunky said: Is there a way to stop the unit from automatically scanning WIFI? Several users are unable to hard wire their units and when the unit scans for WIFI (after successfully signing on to their router), the signal drops during reload and anything being watched at the time shuts down. There is an on/off switch for Wifi scanning in Network settings for Wifi. Quote Link to comment Share on other sites More sharing options...
kabbunky Posted January 4, 2021 Share Posted January 4, 2021 7 minutes ago, allaboutbuzz said: There is an on/off switch for Wifi scanning in Network settings for Wifi. Yes, that turns the WIFI off. We don't want it off. What happens is that while connected it continues to scan and will reload everything temporarily disconnecting and reconnecting the line you are connected to. This briefly drops the signal which in turn drops all streams in progress. Quote Link to comment Share on other sites More sharing options...
kabbunky Posted January 4, 2021 Share Posted January 4, 2021 1 hour ago, nbs. said: turn wifi off Don't want the WIFI off, need it on. Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 4, 2021 Share Posted January 4, 2021 1 minute ago, kabbunky said: Don't want the WIFI off, need it on. i read your last post Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 4, 2021 Share Posted January 4, 2021 16 minutes ago, kabbunky said: Don't want the WIFI off, need it on. but did you turn scanning off? Quote Link to comment Share on other sites More sharing options...
kabbunky Posted January 4, 2021 Share Posted January 4, 2021 2 minutes ago, dishuser said: but did you turn scanning off? There is no scanning option to turn off. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted January 4, 2021 Author Share Posted January 4, 2021 16 minutes ago, kabbunky said: There is no scanning option to turn off. There is menu option called Scanning always available. Right underneath Wifi menu  1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted January 4, 2021 Share Posted January 4, 2021 17 minutes ago, kabbunky said: There is no scanning option to turn off. if there wasn't allaboutbuzz and myself wouldn't have mentioned it settings/wifi/other options Quote Link to comment Share on other sites More sharing options...
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