Rinny1 Posted November 11, 2020 Share Posted November 11, 2020 Anyone notice the sound loss lately on some severs using the buzz xr 4000 my other boxes not related to buzz are fine Freinds buzz xr 4000 same also Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted November 11, 2020 Share Posted November 11, 2020 1 hour ago, Rinny1 said: Anyone notice the sound loss lately on some severs using the buzz xr 4000 my other boxes not related to buzz are fine Freinds buzz xr 4000 same also Which Player are you using when this happens Default or Secondary? Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted November 11, 2020 Author Share Posted November 11, 2020 Default player just loosing sound secondary player will lock up with the circle ️ 12 plus boxes all different ISP just weird lately been awesome this started 5 days ago Quote Link to comment Share on other sites More sharing options...
whacked Posted November 11, 2020 Share Posted November 11, 2020 seems this is somehow server related but maybe not totally. With a certain server, the sound will drop if and when the channel has a glitch (a short freeze for example). After the freeze or other glitch has gone away, the sound is gone. The sound comes back with a channel zap (change channel up and then back). Seems this only happens with the 4000 model thou (s what Rinny has told me) and not other boxes with same setup. I am working with Rinny in private, to test some things. I will be testing how other boxes act and how this 4000 I have here acts (with that certain channel access). I have not seen the issue here on this 4000 but my channel access is not the same as what Rinny has, so once I get that handled, then testing will resume. Quote Link to comment Share on other sites More sharing options...
whacked Posted November 12, 2020 Share Posted November 12, 2020 with Rinny's help I have some results. I sent you a message allaboutbuzz Quote Link to comment Share on other sites More sharing options...
ledfoot Posted November 12, 2020 Share Posted November 12, 2020 I'm having a similar issue but only on some channels. On my Buzz 3000 box, I can watch BBC Canada without any issues but on my XRS4000 box, it has no sound. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted November 12, 2020 Share Posted November 12, 2020 17 minutes ago, ledfoot said: I'm having a similar issue but only on some channels. On my Buzz 3000 box, I can watch BBC Canada without any issues but on my XRS4000 box, it has no sound. On 4000 when you're watching that channel with no sound Can you press the Green button The Subtitles and Audio menu will appear Under Audio do you have another option besides just disabled? Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted November 12, 2020 Author Share Posted November 12, 2020 I tried everything it’s a buzz 4 app related! all xr 4000 xr 4500 testing all have the same problems loosing sound Quote Link to comment Share on other sites More sharing options...
ledfoot Posted November 13, 2020 Share Posted November 13, 2020 21 hours ago, allaboutbuzz said: On 4000 when you're watching that channel with no sound Can you press the Green button The Subtitles and Audio menu will appear Under Audio do you have another option besides just disabled? This resolved my issue. I had to select "Track 1" for this channel under options. It's strange that it happened to this channel only. Thank you. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted November 14, 2020 Share Posted November 14, 2020 7 hours ago, ledfoot said: This resolved my issue. I had to select "Track 1" for this channel under options. It's strange that it happened to this channel only. Thank you. No problem Glad it works now. Quote Link to comment Share on other sites More sharing options...
Rinny1 Posted November 14, 2020 Author Share Posted November 14, 2020 Buzz 3000 fine for sound also just the buzz4 app having problems other boxes tested no problems different brands some 6 years old to brand new no sound loss on that server we talking about Quote Link to comment Share on other sites More sharing options...
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