Figs88 Posted June 5, 2020 Share Posted June 5, 2020 My vidstick epg is not working. Each channel says no information available, and no it is not the live tv provider because my other box, the buzztv xpl3000, has a full working epg. It was however working when I first plugged it in. I’m wondering if it might’ve been a firmware update that caused the issue. Is anyone else having this issue, and if yes, have you been able to fix it and how? Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 5, 2020 Share Posted June 5, 2020 No there was no update and I am getting epg Reload your channels Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 You could also go to menu ,configuration, clear epg Quote Link to comment Share on other sites More sharing options...
whacked Posted June 6, 2020 Share Posted June 6, 2020 and the correct time set is also important with epg function Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 6, 2020 Author Share Posted June 6, 2020 I’ve cleared the epg and I have the correct time settings.. still no epg Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 Did you do a reboot? Hold power button down and select restart Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 6, 2020 Author Share Posted June 6, 2020 Yes, I’ve rebooted. I actually do a full shutdown of the box every night. Still no epg Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 (edited) 19 minutes ago, Figs88 said: Yes, I’ve rebooted. I actually do a full shutdown of the box every night. Still no epg You using mac or m3u? You sharing a mac? Edited June 6, 2020 by nbs. Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 6, 2020 Author Share Posted June 6, 2020 MAC address. And no I’m not sharing Mac. Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 Got me puzzled The only suggestion I can make is to contact your server and ask for a reset Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 6, 2020 Author Share Posted June 6, 2020 Already did. Still nothing.. when I click on the guide it just says “loading” but nothing shows up. Epg works on all my other boxes including my buzztv xpl3000 using the same iptv service. Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 Your reseller reset your mac addy? Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 6, 2020 Author Share Posted June 6, 2020 Yes he did. Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 Sorry I'm out of ideas Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 6, 2020 Author Share Posted June 6, 2020 @Stugots is there a beta firmware you think could fix this issue that I can try?? Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 6, 2020 Share Posted June 6, 2020 No there isnt Quote Link to comment Share on other sites More sharing options...
Woodeye69 Posted June 7, 2020 Share Posted June 7, 2020 I'm trying to set vidstick up right out of box and I'm having trouble getting remote programed. I can't adjust volume or even select English Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 7, 2020 Share Posted June 7, 2020 Is your ir sensor plugged in and can the remote see it? Quote Link to comment Share on other sites More sharing options...
Figs88 Posted June 8, 2020 Author Share Posted June 8, 2020 So for some reason epg only works on the vidstick on my IPTV providers newest server and not on the current server I’m on, even though all my other boxes that are on the same server has had no epg issues. (I only know because we did a quick test On the new server, but I can’t switch over to the new server until my current subscription expires otherwise I’ll be out 6 months worth of credits)...My reseller said that each of the servers are programmed the same exact way so he can’t see why it would work on one server and not the other..Confusing Quote Link to comment Share on other sites More sharing options...
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