lexapa001 Posted May 24, 2020 Share Posted May 24, 2020 Hello, My remote controller doesn't work correctly anymore. It begans when the controller became so slow. I had to wait 5 seconds between each push of button. I tried to do a factory reset but when it ask me to pair the controller , it was impossible. The XR4500 is scanning but it doesn't found my remote controller. The remote work in IR but it's very slow. What should I do? Thanks Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 24, 2020 Share Posted May 24, 2020 (edited) Use the contact form at getbuzz dot TV See what they say What version of buzz 4 are you on? Edited May 24, 2020 by nbs. Quote Link to comment Share on other sites More sharing options...
lexapa001 Posted May 24, 2020 Author Share Posted May 24, 2020 26 minutes ago, nbs. said: Use the contact form at getbuzz dot TV See what they say What version of buzz 4 are you on? the last one. I check daily if the are updates Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 24, 2020 Share Posted May 24, 2020 Lol the last one?. Post the version number Quote Link to comment Share on other sites More sharing options...
lexapa001 Posted May 28, 2020 Author Share Posted May 28, 2020 (edited) Yes , the lastest available OTA Firmware Version: V20200319 Buzz 4 App Version: 4.0.437 PS : I sent an email to the seller but I still have no response Edited May 28, 2020 by lexapa001 Quote Link to comment Share on other sites More sharing options...
nbs. Posted May 28, 2020 Share Posted May 28, 2020 (edited) Did you contact getbuzz dot TV? Edited May 28, 2020 by nbs. Quote Link to comment Share on other sites More sharing options...
lexapa001 Posted May 29, 2020 Author Share Posted May 29, 2020 Yes, I 'm waiting for a response ... Quote Link to comment Share on other sites More sharing options...
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