PJG Posted June 5, 2022 Share Posted June 5, 2022 Per my previous post regarding the inability to start the device via the remote. I am also not able to record with either of my services both of which have three connections available to me (it should be noted that I have have the XRS4900 and record with no issues) and the unit constantly drops wifi while all other devices remain stable which points me to the unit itself. Is anyone else having these issues and if so have you come to a resolution? Thank you in advance for any input Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 5, 2022 Share Posted June 5, 2022 Thanks Buzz is aware of the recording issue with xc api Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 5, 2022 Share Posted June 5, 2022 are you using 2.4 or 5g? Quote Link to comment Share on other sites More sharing options...
PJG Posted June 5, 2022 Author Share Posted June 5, 2022 Both. It cuts out equally on either one Quote Link to comment Share on other sites More sharing options...
dishuser Posted June 5, 2022 Share Posted June 5, 2022 5 minutes ago, PJG said: Both. It cuts out equally on either one try a static ip Quote Link to comment Share on other sites More sharing options...
PJG Posted June 13, 2022 Author Share Posted June 13, 2022 Just a quick update to my original post I have been working with Kuul customer service we anticipate the update will aleviate the issues I am experiencing. Quote Link to comment Share on other sites More sharing options...
nbs. Posted June 13, 2022 Share Posted June 13, 2022 Kuul gets his info from here Quote Link to comment Share on other sites More sharing options...
PJG Posted June 14, 2022 Author Share Posted June 14, 2022 I did not realize that. I spoke on the phone with a gentleman from California yesterday afternoon, he was able to show me a work around for the remote issue (not powering on) by holding the power button down you are able to restart or shut down the X5 so that for me was an acceptable solution, he also reiterated the OTA update will fix the recording and WIFI problems i am experiencing. Support for this and other devices is a breath of fresh air in todays sell it and forget it world. Kudos to BuzzTV for their dedication to their products! 1 Quote Link to comment Share on other sites More sharing options...
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